Post on 14-Apr-2018
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Enterprise Mobile Quality of Service Platform
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Company Information
Founded 2001 in Munich, Germany
Round about 40 employees in 4 Countries
Expertise in Software Development
Expertise in Business Intelligence
Expertise in Telecommunication Sector
Products for Quality Service Management
Products for Direct Marketing
Worldwide Sales & Integration PartnerNetwork
Strategic Partnerships with
Business Objects
SUN Microsystems
Sunrise Telecom
Imobix
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Why Active Testing
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Permanently increasing complexity of service world
HSDPA
Voice
SMS
Supp. Serv.
WAP
MMS
Value Added
Streaming
Video Tel.
IPTV
VoIP
Music Serv.
Video Serv.
UMTS
Voice
SMS
Supp. Serv.
WAP
MMS
Value Added
Streaming
Video Tel.
GPRS
Voice
SMS
Supp. Serv.
WAP
MMS
GSM
Voice
SMS
Supp. Serv.
GSM
Voice
1992 1994 2000 2004 2007
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MOBILE
DEVICES
CONTENT
NETWORKEQUIPMENT
IT SYSTEMSSERVICE EQUIPMENT
Less customer satisfaction
Revenue reduction
Increasing operational costs
Long time to market
Complexe heterogene infrastructure
Many single points of failure
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How to manage the challange?
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Call Center1
How to manage the challange?
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Call Center1
How to manage the challange?
2 Passive Monitoring
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Call Center1
How to manage the challange?
2 Passive Monitoring
3 Active Testing
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Active Testing Fields
Test new network components
New service introduction
Service changing
Revenue assurance
Global Roaming tests (inbound / outbound)
Customer experience Management
Error detection before customers do (alarming)
KPI / KQI SLA Management
Transaction-based Services
Blackberry Services
Voice Quality
Service Benchmarking
Handset Benchmarking
Video telephony
Push to talk
E-commerce Applications
Portal testing
VAS Testing
Voicemail
IVR
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pixip.net Qos Solutions
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User ExperienceManagement
E2E ServiceMonitoring
VAS Testing
Portal Testing
Content Validation
Streaming & VideoQuality
Drive Testing
Speech & AudioQuality
Benchmarking
In-Device Testing
BlackBerry Testing
Service Testing
Roaming Quality
Revenue Assurance
KPI/ KQI Monitoring
Benchmarking
KPI/ KQI Monitoring
CUSTOMER NETWORK HANDSET SERVICEPORTAL CONTENT
Different problems, different solutions, one single QoS platform
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System Overview
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Wide range of testing possibilities
System Users
- using web browser -
CORE NETWORK TEST PROBES
CENTRAL MANAGEMENT PLATFORM
SIM ARRAY
Applications
Service Enablers
Core Network
SCCP
MAP
Gb
A
INAP
ISUP
STATIONARY DISTRIBUTEDTESTING
Test DefinitionMonitoringReportingTicketing
MOBILE UNATTENDEDTESTING
STANDALONE (ON DEMAND)TESTING
MiniPUX
PUXBenchmarking
SIM CardProfile
SOAP/SSH/XCP
IP
S0
Uu
Um
Uu
Um
ON DEVICE TESTING- User Friendly -
Test Definition
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The most comprehensive testing environment
Test Scenario Library
Basic Call
Supplementary Services
IVR
Voice Quality
Push To Talk
VoIP
SMS
VMS
MMS
WAP
Email, IM
HTTP
Video Telephony
Video Quality
RTSP
DSL
GSM, GPRS, UMTS, HSXPA
IN/CAMEL
Portal Testing
Value Added Services
USSD
Handset Simulation
TestCaseLibrary
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Portal & VAS Testing
..over WAP GatewaySubscriber..
Check content adaption
Check content optimization
Check dead links recursively
Check VAS transactions
Age check
Encoding check
Transfer duration check
Device profile management
..to the portal
Portals
PORTALS
News Customer Shop Music Video
VAS Services Logo Download Movie Preview Music Download...
Basic Services WAP SMS MMS HTTP FTP Email
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Zero Administration
Reusable Scenario Definition
Remote Software Update
3 Layer Watchdog
Remote Probe Control
Control over SMS
Remote Configuration
Web based Environment
Central Application Server
Plugn play probes
Unattended Test Probes
Zero Administration Features
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Wireless (OTA) distributed testing
SMSC
SMPP
SHOP SOLUTION
CONTROL OVER SMSTEST RESULTS
UPLOAD
GPRS/UMTS
NO LAN CONNECTION
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Wireless (OTA) distributed testing
SMSC
SMPP
SHOP SOLUTION
CONTROL OVER SMSTEST RESULTS
UPLOAD
GPRS/UMTSGPRS/UMTS
MOBILE / DRIVE TESTINGNO LAN CONNECTION
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Remote Ad Hoc Testing
SOAP/SSH/XCP
IPIP
IP
IP
STANDALONE (ON DEMAND)
TESTING
Remote On Demand Testing
Access to worldwide distributed Test Probes
Rapid Test Parameter changing
Rapid Test Scenario Design
Design Once, Run EverywhereScenario Exchange with CU via XML
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Global (Inbound / Outbound) Roaming Solution
Test Definition
SIM CardProfile
SIM Array
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Platform sharing - cost saving
CENTRAL MANAGEMENTPLATFORM
predestinated for mobile provider groups
central web based management platform and database
personalized access
resource management
separated test probes
separated SIM Arrays
USER GROUP
USER GROUP
USER GROUP
USER GROUP
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XROAMMore then 250 networks in
over 700 locations inmore then 75 countries
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On Device Testing
SOAP/SSH/XCP
Uu
Um
ON DEVICE TESTING- User Friendly -
Test Definition
CENTRAL MANAGEMENTPLATFORM
IP
Pixip.net, the first vendor of on device testing
More real user experience
Device based information
User friendly testing
On Device Result Integration
Wide range of supported platforms
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Test Result Analysis
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KPI / KQI Monitoring
Multi-leveled monitor view
Grouping based on type of service(SMS, MMS, WAP,etc.)
Grouping based on underlying networktechnology (GSM, GPRS, UMTS,etc.)
Service view all services at a glance
Operator view all operators at a glance
Inbound and outbound view
Direct access from a real-time to a historic view(use past experiences to support analysis)
KPI / KQI based monitoring
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Drill Down Capability
UMTS Service View
UMTS MessagingError Detection
Service
Structure
UMTS EmailMMS Notify
TRACES
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Active Passive Bridge
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GIS View
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Alarming & Ticketing
Wide range of alarming technologiessuch as SMS, SNMP, Email, JMS
Flexible alarm definition
Problem tracing using an integrated
ticketing system
Taking advantage of previousexperiences
Analysing problem to lowest detaillevel with the support of actual userdata (xCDR) Sunrise Telecom
Integration
Collaboration at the ticketing andreporting level, using team work tohelp resolve a problem.
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KPI / KQI Reporting
Daily, Weekly, Monthly Reports
Ad Hoc Reporting
Report export features
Report distribution features
KPI / KQI based reporting(SLA Management)
Report archiving features
Report collaboration communicate about specific errors
Drill-down features
Integrated product from the leading BusinessIntelligence provider, Business Objects.
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Drill Down Capability
Drill Down Level - DAY
Service NavigationKPI View - Monthly View
Report Collaboration
Single Test Data
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Test Probes
Highly stable test unit
Fan-less chassis Design
2 PCMCIA slots for two Air Interfaces
Ethernet /2 COM / 4 USB / Audio
Operating Temperature:-15~70 degree C
Anti-vibration up to 6 g rms / Anti-shock up to 100g
Watchdog controlled
OTA Server communication capability
GPS support
SIM Multiplexer ready
19 inch chassis
4 Watchdog controlled test probes
8 PCMCIA slots for up to 8 Air Interfaces
GPS support
Built in DSL Router with VPN and local firewall
SIM-Multiplexer ready
4 External Antenna connectors
Fast Ethernet Connections (internal / external)
Mini PUX PUX III
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Thank you for your attention