Post on 08-Apr-2018
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www.inglesgarantizado.com
Curriculum Vitae
Tommy Austin147 Ford Lane
Llansamlet, Swansea, Sa7 9wbTelephone: 01794481129; Mobile: 07766926866
Email: tommyaustin2@yahoo.co.uk
Employment / Experience
2005 - Present day
Since returning back to the UK I have worked with various IT contracts aroundSouth Wales, attempted to setup my own business and I have taught EFL tovarious private students and successfully assisted them with passing the Life in
the U.K. and ESOL exams for their visa applications
2002 - 2005 Inlingua Language Institute,Central Rama 3 Bangkok, Thailandplus various corporate and private students.
English Language Instructor After some careful consideration and a lot of planning, I followed a big passion of mine and decided to travel for a few years. I completed a T.E.F.L. (Teach EnglishAs A Foreign Language) course and travelled around Asia where I secured workas an English Language Instructor. I also have relatives who own businesses inThailand, Malaysia and the Philippines. During my time here I privately taughtDoctors, business owners and various students of all ages using traditionaltechniques and computers. This was an amazing experience that also gave methe opportunity to build on my strengths and abilities. I got married and returnedto the U.K. in 2005.
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2000 - 2001 ESOL Teaching Introductory CourseThe Kingsway Centre, Swansea, Wales.
After deciding on a career change I attended the above course where I taught
EFL to various foreign students who were subject to immigration policies. Duringthis time I completed a TEFL course and secured a teaching position in Bangkok,Thailand.
1999 - 2000 NTL, Swansea Enterprise ParkA media company
Technical Support Representative Provided support for Internet customersSoftware and hardware faultfinding
Gained customer service skills
(After three months promoted to)
Technical Coordinator Analysed server issues and fault trends
Escalated any major issues to the server engineers Collected and reported downtime figures for managers
Advised phone based team managers of call volumesControlled phone line allocation within the centreSupervised call centre staff
1997–1999 Atlantic Computers Ltd, Swansea Enterprise ParkA computer manufacturer
Warehouse Assistant Prepared computers for dispatchStock-taking and controlManaged returned products
Computer Tester Configured newly built computersImaged hard drives with Microsoft WindowInstalled various software and applicationsReplaced faulty components
Returns Technician
Analysed faults upgraded hardware and software
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Replaced faulty components Repaired faulty computers to return to customers
Education
2007 MCDST – e-academy, Cardiff Supporting users running the Microsoft Windows XPOperating System - successfully completed and qualified
MCDST – e-academy, Cardiff Supporting Users Running Applications on a MicrosoftWindows XP Operating System - successfully completedand qualified.
2002 ECC – Teaching English to Young Learners Certificate
2002 T.E.F.L Degree completed – Hoylake Corporation Ltd
1995-1997 Swansea Itec, Carmarthen Road, SwanseaNVQ Level 1 - Computer AdministrationNVQ Level 2 - Computer Administration
1989-1994 Penyrheol Comprehensive School, Gorseinon, Swansea
G.C.S.E Passes, for the following subjects:
1 English2 Maths3 Computer Studies4 Physics5 Geography6 History7 Art8 Physical Education
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Other SkillsI am a hard worker who learns fast. I can multitask well and comfortably adapt todifferent environments. I confidently use my initiative and work well as part of ateam. I have excellent communication skills; I am friendly and always willing tohelp. I am proactive and target driven and always look for ways to fulfil mypotential. I thoroughly enjoy a challenge. I can speak basic Italian, French,Spanish and Welsh and I am fluent in Thai.
Personal Details
I am 34 yrs old. Married with no children. My hobbies include: music, travel,culture, movies, computers and sci-fi.