PSGPROV_2020_48_S

CARTA CIRCULAR #M2004093

7 de abril de 2020

A TODOS LOS PROVEEDORES Y GRUPOS MÉDICOS PRIMARIOS PARTICIPANTES DE

TRIPLE-S SALUD, INC. (PLAN VITAL)

Re: Carta Normativa 20-0331: Códigos CPT para servicios de Telemedicina/Telesalud

Estimado Proveedor:

Reciba un saludo cordial de parte de Triple-S Salud, Inc. (Triple-S). Como es de su conocimiento, el

31 de marzo de 2020, la Administración de Seguros de Salud (ASES) emitió la Carta Normativa 20-0331 mediante la cual se notifica que, a partir del 31 de marzo de 2020, se estarán cubriendo los

servicios de Telemedicina/Telesalud incluidos en el Current Procedure Terminology (CPT)/(HCPCS). Los códigos aprobados mediante la Carta Normativa de referencia incluirán todas las modalidades de

salud física y mental. Además, se incluye una lista de los códigos CPT que deben ser utilizados para dichos servicios, según compartido por la ASES.

Es importante destacar que los servicios de Telemedicina/Telesalud incluyen:

1. el beneficiario pueda establecer contacto con su proveedor;

2. el manejo del paciente crónico pueda ser iniciado por el proveedor; y 3. que el proveedor haya transferido/recalendarizado las citas presenciales previamente

coordinadas con el beneficiario.

Para su beneficio y conocer los detalles específicos sobre las instrucciones impartidas por la ASES, se

adjuntan la Carta Normativa 20-0331 y la 20-0331-02.

De tener alguna duda o pregunta, puede comunicarse con el Centro de Servicio al Proveedor al 1-844-263-6063, disponible de lunes a domingo de 8:00 a.m. a 4:30 p.m.

Cordialmente,

Benjamín Santiago, MD

Vicepresidente División de Manejo Médico Triple-S Salud, Inc.

Anejos

CPT/HCPCS Description

G2010

Remote evaluation of recorded

video and/or images submitted by

an established patient (e.g., store

and forward), including

interpretation with follow-up with

the patient within 24 business

hours, not originating from a

related E/M service provided

within the previous 7 days nor

leading to an E/M service or

procedure within the

next 24 hours or soonest available

appointment

G2012

Brief communication technology-

based service, e.g., virtual check-

in, by a physician or other

qualified health care professional

who can report evaluation and

management services, provided

to an established patient, not

originating from a related E/M

service provided within the

previous 7 days nor leading to an

E/M service or procedure within

the next 24 hours or soonest

available appointment; 5-

10 minutes of medical discussion

99441

Telephone evaluation and

management service by a

physician or other qualified health

care professional who may report

evaluation and management

services provided to an

established patient, parent, or

guardian not originating from a

related E/M service provided

within the previous 7 days nor

leading to an E/M service or

procedure within the next 24

hours or soonest available

appointment; 5-10 minutes of

medical discussion

99442

Telephone evaluation and

management service by a

physician or other qualified health

care professional who may report

evaluation and management

services provided to an

established patient, parent, or

guardian not originating from a

related E/M service provided

within the previous 7 days nor

leading to an E/M service or

procedure within the next 24

hours or soonest available

appointment; 11-20 minutes of

medical discussion

99443

Telephone evaluation and

management service by a

physician or other qualified health

care professional who may report

evaluation and management

services provided to an

established patient, parent, or

guardian not originating from a

related E/M service provided

within the previous 7 days nor

leading to an E/M service or

procedure within the next 24

hours or soonest available

appointment; 21-30 minutes of

medical discussion

99201

Office or other outpatient visit for

the evaluation and management

of a new patient, which requires

these 3 key components: A

problem focused history; A

problem focused examination;

Straightforward medical decision

making. Counseling and/or

coordination of care with other

physicians, other qualified health

care professionals, or agencies

are provided consistent with the

nature of the problem(s) and the

patient's and/or family's needs.

Usually, the presenting problem(s)

are self limited or minor. Typically,

10 minutes are spent face-to-face

with the patient and/or family.

99202

Office or other outpatient visit for

the evaluation and management

of a new patient, which requires

these 3 key components: An

expanded problem focused

history; An expanded problem

focused examination;

Straightforward medical decision

making. Counseling and/or

coordination of care with other

physicians, other qualified health

care professionals, or agencies

are provided consistent with the

nature of the problem(s) and the

patient's and/or family's needs.

Usually, the presenting problem(s)

are of low to moderate severity.

Typically, 20 minutes are spent

face-to-face with the patient

and/or family.

99203

Office or other outpatient visit for

the evaluation and management

of a new patient, which requires

these 3 key components: A

detailed history; A detailed

examination; Medical decision

making of low complexity.

Counseling and/or coordination of

care with other physicians, other

qualified health care

professionals, or agencies are

provided consistent with the

nature of the problem(s) and the

patient's and/or family's needs.

Usually, the presenting problem(s)

are of moderate severity.

Typically, 30 minutes are spent

face-to-face with the patient

and/or family.

99204

Office or other outpatient visit for

the evaluation and management

of a new patient, which requires

these 3 key components: A

comprehensive history; A

comprehensive examination;

Medical decision making of

moderate complexity. Counseling

and/or coordination of care with

other physicians, other qualified

health care professionals, or

agencies are provided consistent

with the nature of the problem(s)

and the patient's and/or family's

needs. Usually, the presenting

problem(s) are of moderate to

high severity. Typically, 45

minutes are spent face-to-face

with the patient and/or family.

99205

Office or other outpatient visit for

the evaluation and management

of a new patient, which requires

these 3 key components: A

comprehensive history; A

comprehensive examination;

Medical decision making of high

complexity. Counseling and/or

coordination of care with other

physicians, other qualified health

care professionals, or agencies

are provided consistent with the

nature of the problem(s) and the

patient's and/or family's needs.

Usually, the presenting problem(s)

are of moderate to high severity.

Typically, 60 minutes are spent

face-to-face with the patient

and/or family.

99211

Office or other outpatient visit for

the evaluation and management

of an established patient, that

may not require the prescence of

a physician or other qualified

health care professional. Usually

the presenting problems are

minimal. Typically, 5 minutes are

spent performing or

supervisingthese services.

99212

Office or other outpatient visit for

the evaluation and management

of an established patient, which

requires at least 2 of these 3 key

components: A problem focused

history; A problem focused

examination; Straightforward

medical decision making.

Counseling and/or coordination of

care with other physicians, other

qualified health care

professionals, or agencies are

provided consistent with the

nature of the problem(s) and the

patient's and/or family's needs.

Usually, the presenting problem(s)

are self limited or minor. Typically,

10 minutes are spent face-to-face

with the patient and/or family.

99213

Office or other outpatient visit for

the evaluation and management

of an established patient, which

requires at least 2 of these 3 key

components: An expanded

problem focused history; An

expanded problem focused

examination; Medical decision

making of low complexity.

Counseling and coordination of

care with other physicians, other

qualified health care

professionals, or agencies are

provided consistent with the

nature of the problem(s) and the

patient's and/or family's needs.

Usually, the presenting problem(s)

are of low to moderate severity.

Typically, 15 minutes are spent

face-to-face with the patient

and/or family.

99214

Office or other outpatient visit for

the evaluation and management

of an established patient, which

requires at least 2 of these 3 key

components: A detailed history; A

detailed examination; Medical

decision making of moderate

complexity. Counseling and/or

coordination of care with other

physicians, other qualified health

care professionals, or agencies

are provided consistent with the

nature of the problem(s) and the

patient's and/or family's needs.

Usually, the presenting problem(s)

are of moderate to high severity.

Typically, 25 minutes are spent

face-to-face with the patient

and/or family.

99215

Office or other outpatient visit for

the evaluation and management

of an established patient, which

requires at least 2 of these 3 key

components: A comprehensive

history; A comprehensive

examination; Medical decision

making of high complexity.

Counseling and/or coordination of

care with other physicians, other

qualified health care

professionals, or agencies are

provided consistent with the

nature of the problem(s) and the

patient's and/or family's needs.

Usually, the presenting problem(s)

are of moderate to high severity.

Typically, 40 minutes are spent

face-to-face with the patient

and/or family.

90791 Psychiatric diagnostic evaluation

90792Psychiatric diagnostic evaluation

with medical services

90832Psychotherapy, 30 minutes with

patient

90833

Psychotherapy, 30 minutes with

patient when performed with and

evaluation and management

service

90834Psychotherapy, 45 minutes with

patient

90836

Psychotherapy, 45 minutes with

patientwhen performed with and

evaluation and management

service

90837Psychotherapy, 60 minutes with

patient