Cmathan Mba

download Cmathan Mba

of 76

Transcript of Cmathan Mba

  • 7/31/2019 Cmathan Mba

    1/76

    CONTENT

    Chapter Particulars Page No.

    Title PageCertificate(s)

    Declaration

    Acknowledgement

    List of Tables

    List of Charts

    Synopsis

    1. Introduction

    Introduction to the Organisation Introduction to the Project

    Scope of the Study2. Review of Literature3. Objectives

    4. Research Methodology

    Type of Research Population Definition Geographical Area Covered Survey Method Sampling Technique Used Sample Size

    Data Source Research Instrument Interview Method Limitations

    5. Data Analysis and Interpretation6. Findings and Suggestions

    Findings Suggestions

    7. Conclusions

    Annexure

    Questionnaire(s)

    Bibliography and Webliography

  • 7/31/2019 Cmathan Mba

    2/76

    A Study on Organizational Climate Prevailing

    atRane Engine Valve Limited, Chennai.

    Submitted byMr.C.MATHAN

    Register No: 07BIA1039

    Under the guidance ofMr. R.KRISHNASAMY, MBA.,

    ProfessorKSR Business School

    Project report submitted in partial fulfillment of therequirements

    of Periyar University for the Award of the Degree in

    Master of Business Administration

    KSR Business SchoolK.S.R College of Arts & Science

    Tiruchengode 637 215.[Font Size:16First

  • 7/31/2019 Cmathan Mba

    3/76

    \

    KSR Business School

    K.S.R College of Arts & Science, Tiruchengode

    (Affiliated to Periyar University)

    CERTIFICATE

    This is to certify that the project report entitled A Study on Organizational Climate

    prevailing at Rane Engine Valve Limited , Chennai. is a record of the work done by

    C.MATHAN (07BIA1039) submitted in partial fulfillment of the requirement for the

    award of degree of Master of Business Administration of Periyar University during the

    academic year 2007-08.

    Supervisor Director/HOD

    Viva-voce examination held on __________________

    Principal External

    Examiner

  • 7/31/2019 Cmathan Mba

    4/76

    DECLARATION

    I hereby declare that the project report entitled A Study on Organizational Climate

    prevailing at Rane Engine Valve Limited , Chennai. is my original work and that

    no part of this report has been submitted for the award of any other Degree, Diploma,

    Fellowship or any other similar titles or prizes and that the work has not been published

    in any scientific or popular journal or magazine.

    Place: Tiruchengode Signature

    Date: Student name in CAPITAL (Bold) Letters

    Reg. No. in Bold Letters

  • 7/31/2019 Cmathan Mba

    5/76

    LIST OF TABLES

    Table No Particular Page No1.1 Table showing the age of the employees

    working in the organization1.2 Table showing the gender of the employees

    working in the organization1.3 Table showing the income level of the

    employees1.4 Table showing the marital status of the

    employees

    1.5 Table showing the education qualification of

    the employees1.6 Table showing the designation of the

    employees1.7 Table showing the employees working

    experience in the organization1.8 Opinion regarding the training program1.9 Opinion regarding the canteen facility1.10 Opinion regarding the medical facility2.1 Opinion regarding the lunch room

    arrangement2.2 Opinion regarding the bathroom facility2.3 Opinion regarding the promotion formalities

    2.4 Opinion regarding the drinking water facility2.5 Opinion regarding the working environment2.6 Opinion regarding the employees job

    satisfaction2.7 Opinion regarding the co-workers relation2.8 Opinion regarding the technology support2.9 Opinion regarding the quality of worklife2.10 Opinion regarding the work load

    LIST OF CHARTS

    Chart No Title of Charts Page No1.1 Age of the employees 25

  • 7/31/2019 Cmathan Mba

    6/76

    1.2 Gender of the employees 261.3 Income level of the employees 271.4 Marital status of the employees 281.5 Educational qualification of the employees 291.8 Training program 32

    1.9 Canteen facility 331.10 Medical facility 342.1 Lunch room arrangement 352.2 Bathroom facility 362.4 Drinking water facility 382.5 Working environment 39

    Introduction

    Introduction to the Organisation

    OUR COMPANY

    REVL is a member of the Rane group ,which

    is leading auto component manufacturer in India. Rane wasestablished in the year 1940. REVL is the first manufacturing venture

  • 7/31/2019 Cmathan Mba

    7/76

    of the Rane group. We started manufacturing of engine valves in

    1959 in collaboration with Farnborough Engg.Co.,UK(1958-73).

    The current technical collaborator is TRW,Inc.,

    USA. The first plant was established in 1959 and three plants havebeen put up our groups first foray into manufacturing was the

    manufacture of engine valves and subsequently expanded to other

    auto components like steering systems,fiction materials, and other

    safety related materials.

    Today, we are the largest manufacturers of valves in

    India, the fourth largest in Asia and seventh largest in the world.

    Since inception in 1959 to date the company has been a market

    leader in India.

    OUR MARKETS

    The company enjoys the diversified market presence. We

    are the preferred suppliers in many cases , a much sought after

    source for valves to original Equipment manufactuters (OEM) in

    India.We have a network of sales distribution spread across the

    country.

    OUR ORGANISATION

    The company is managed under the overall supervision

    and control of the board of directors headed by the chairman. The

    managing derector (MD) guides the strategic planning and decision

    making.

    The president guides the routine and also assists in preparing the

    annual operating plan (AOP), policy for the year and achieving annual

    targets. He reports to the MD.

    The senior management Group (SMG) consists of

    The President

  • 7/31/2019 Cmathan Mba

    8/76

    Heads of the plants

    Head of the corporate functions.

    Each plant operates as a self-contained division and is

    headed by a plant head executives responsible for Manufacturing

    Quality,

    Manufacturing engineering

    Materials,

    Sales and administration

    HRD

    Finance function

    support the plan heads. The executives report administratively to

    plant Head and functionally to the corporate function Head wherever

    applicable.

    MISSION:

    Provide superior products and services to our customers and

    maintain market leadership.

    Evolve as an institution that serves the best interest of the

    stakeholders.

    Preserve excellence through TQM.

    Ensure high standards of ethics and integrity in all our actions.

    VISION:

    The world class supplier of engine valves to the global

    transportation industry.

  • 7/31/2019 Cmathan Mba

    9/76

    VALUES :

    We will ensure the highest standards of business ethics and

    integrity in all our actions. We belive this to be vital to the success of Rane enterprise. We

    encourage every employee to share this value..

    OUR GROUP COMPANIES:

    S.No Company Products1 Rane Engine Valves Limited

    (REVL)

    Valves, valve guides,Tappets

    2 Rane Brake Linings Limited

    (RBL)

    Brake linings, Disc pads,

    Composite brake blocks,clutch

    facing3 Rane Diecast Limited(RDL) High pressure Die casting

    products4 Rane (Madras) Limited (RML) Steering & suspension systems5 Rane NSK steering systems

    Limited (RNSSL)

    Energy absorbing steering

    columns

    6 Rane TRW steering systemsLimited(RTSSL)

    Power steering systems & seatbelt systems

    7 Kar mobiles limited(KML) Automotive valves, large

    valves for diesel engines for

    locomotive and defence

    applications.

    Other administrative group level establishment

    Rane corporate centre, Chennai

    Rane Institute of Employee Development , Chennai.

    Rane Data Centre,Chennai.

    FACTORIES AND CAPACITIES

    Plan Location Products Annual Plot Builtup

  • 7/31/2019 Cmathan Mba

    10/76

    t Capacity Area sq

    Mtrs

    Area

    Sq.Mtrs1

    2

    3

    4

    5

    Chennai

    Hyderaba

    d

    Chennai

    Hyderaba

    d

    Chennai

    Valves

    Valves

    Guides,

    Tappets

    Valves,Camshaf

    ts

    Castings

    10 Mil

    5 Mil

    5 Mil

    6 Mil

    4200 MT

    56500

    17500

    20235

    45000

    8530

    18860

    6000

    6000

    8750

    3556

    MARKET POSITION:

    Market leader in India

    4th place in all over the world

    CLIENTS:

    Hundai

    Maruti

    Bajaj

    Honda

    TVS

    Introduction to the Project

    Climate for an organization is somewhat like personality for a

    person, just as every individual has a personality that makes each

    person unique, each organization has an organizational climate that

    clearly distinguishes its personality from other organizations.

  • 7/31/2019 Cmathan Mba

    11/76

    The concept of organization climate was formalized by the

    human relationists in the 1940s. Now it has become a very useful

    metaphor for thinking about and describing the social system. In this

    chapter, we shall use this term in a board sense to mean the overallsocial setting of the organization.

    CONCEPT OF ORGANISATION CLIMATE

    According to Joe Kelly, climate may be thought of as the

    perception of the characteristics of an organization. Organizational

    climate conveys the impressions people have of the organizational

    internal environment with in which they work. It may also be viewed

    as the degree to which organizational rules are enforced by the

    administrative component. It may refer than as cogs in machine.

    Organizational climate is the summary perception which people

    have about an organization. It is a global expression of what the

    organization is. Organizational climate is the manifestation itself. An

    organization tends to attract and keep people who fir its climate, so

    that its patterns are perpetuated at least to some extent.

    Forehand and Glimmer have defined organizational climate as

    a set of characteristics that describe an organization and that: (a)

    Distinguish one organization from another, (b) are relatively enduring

    of people in the organization.

    CHARACTERISTICS OF ORGANIZATIONAL CLIMATE

    The nature of organizational climate will be clear from its

    following characteristics:

    I. General Perception:

    Organization climate is a general

    expression of what the organization is. It represents the

    summary perception which people have about an organization.

  • 7/31/2019 Cmathan Mba

    12/76

    II. Qualitative Concept:

    It is an abstract and intangible concept;

    it is difficult to explain the components of organizational climate in

    quantifiable units.

    III.Distinct Identity:

    It reflects how an organization is

    different from other organizations. It gives a distinct identity to the

    organization.

    IV. Enduring Quality:

    It is built up over a period of time. It

    represents a relatively an enduring quality of the internal

    environment that is experienced by the organizational members.

    V. Multi-dimensional Concept:

    There are several dimensions of the

    concept of organization climate such as individual autonomy,

    authority structure, leadership style, pattern of communication,

    degree of conflicts and cooperation, etc.

    DIMENSIONS OF ORGANISATIONAL CLIMATE

    It is very difficult to measure organizational climate because it

    is a multi-dimensional concept. The important components that

  • 7/31/2019 Cmathan Mba

    13/76

    collectively represent the climate of an organization are as discussed

    below:

    i. Interpersonal Relationships:

    An organizations interpersonal relation is

    reflected in the ways informal groups are formed, and operate

    to satisfy the social needs of members. If informal relations

    supplement the formal procedures, the organization will be

    benefited. But if some powerful groups develop who acquire

    power in the organization, they may displace the goals of the

    organization. Conflicts in the organization might also be

    common.

    ii. Individual Freedom:

    If the individuals are given sufficient

    freedom organizational autonomy to work and exercise

    authority, there will be efficiency in operations. Self-control will

    lighten the burden of the higher level executives.

    iii. Management Orientation (style):

    The dominant style of managers and

    supervisors may be task- oriented organizational relations-

    oriented. If the task-orientation is predominant, the leadership

    style will be autocratic. The employees will have to increase

    their productivity or face punishment their morale will be low in

    the long-run. The organizational climate will be considerate and

    supportive if the managers are relation-oriented while dealing

    with the workers. The needs and aspirations of the workers will

    be given due importance. They will produce team spirit in the

    organization.

  • 7/31/2019 Cmathan Mba

    14/76

    iv. Reward System:

    The system of rewards and punishments is an

    important component of organizational climate. When the

    rewards are based on merit and productivity, there will be an

    atmosphere of competition among employees for higher

    performance. They will put more and more hard work to

    develop themselves and earn higher rewards such as

    increments and promotions. But if the rewards are based on the

    pleasure of the boss, there will be boyishness in the distribution

    of rewards. The meritorious employees will get discouraged.

    v. Conflict Management:

    Differences among people and groups in

    organizations are not common. If they are managed effectively,there will be an atmosphere of cooperation in the organization.

    If they are suppressed organization not handled properly,

    people will be unhappy and there will be an atmosphere of

    distrust and non-cooperation.

    SIGNIFICANCE OF ORGANISATIONAL CLIMATE

    The study of the climate of an organization is necessaryfor an insight into important dimensions such as

    communication, cooperation, creativity, employees

    satisfaction, morale, etc. All these factors determine the

    effective if there is two way communication and employees are

    cooperative and have better perception of the organization.

    Such employees have higher job satisfaction and feel

    committed to the organization. Their productivity will also be

  • 7/31/2019 Cmathan Mba

    15/76

    higher employee satisfaction, better human relations and

    higher productivity.

    The role of climate in employees satisfaction and organizational

    effectiveness can be shown with a hypothetical model that specifies

    the relationship between the major sets of variables. Along with

    Managerial

    policies

    Employee

    characteristics

    perception,

    goals, abilities,

    Individual

    outcomes

    satisfaction

    commitment

    Organizationstructure

    Organization

    Technology

    External

    Environment

    ORGANISATIONAL

    CLIMATE

  • 7/31/2019 Cmathan Mba

    16/76

    structure, technology, external environment and managerial policies

    and practices exert important influences on climate. These

    relationships are shown in Fig.1. The emerging climate represents the

    arena which is influenced by managerial policies, organizationstructure and technology and external environment. When climate is

    conductive to the needs of individuals, we should expect goal

    directed behavior to be high. The ultimate behavior or outcomes are

    determined by the interaction of individual needs and perceived

    organizational environment.

    The feedback regarding resulting level of performance contributes

    not only to the climate of the particular work environment, but also to

    possible changes in managerial policies and practices. Thus, climate

    has an important influence on performance and satisfaction of the

    employees. If the climate is favorable, there would be greater

    organizational effectiveness.

    The factors indicated in the figure represent major

    determinants of climate in an organization and as such represent

    important areas of management concern. If employees performance

    and job satisfaction are to be improved, the management must

    modify these factors so that the employees view climate as favorable

    to them.

    DIFFERENCES IN CLIMATE OF ORGANISATION

    Some norms and values are common to all organization of a

    particular type. However, to some extent each type of organization

    and even each specific organization will develop distinctive norms

    and values. A particular organization will share certain norms with

    others of its types and some norms with organizations in general, but

    it will also have its own taboos, folkways and mores.

    The normative climate of a particular organization reflects

    how it is different from the other organizations. Organizational

  • 7/31/2019 Cmathan Mba

    17/76

    climate reflects the history of internal and external struggles, the

    types of people the organization attracts its work process and

    physical layout, the modes of communication and the exercise of

    authority within the system. Just as a society has a cultural heritage,so social organizations possess distinctive patterns of collective

    feeling and beliefs passed along to new members.

    FACTORS INFLUENCING ORGANISATIONAL CLIMATE

    Organizational climate is a manifestation of the attitudes of

    organizational members towards the organization. These attitudes

    are based upon such things as management policies, supervisory

    technique, and the families of management, labors reactions to

    management, and literally anything that affects the work

    environment. Lawrence James and Allan Jones have classified the

    factors that influence organizational climate into five major

    components.

    1. Organizational context - mission, goals and objectives,

    function, etc.

    2. Organizational structure size, degree of centralization and

    operating procedures.

    3. Leadership Process leadership styles, communication,

    decision making and related processes.

    4. Physical environment employees safety, environmental

    stresses and physical space characteristics.

    5. Organizational values and norm conformity, loyalty,

    impersonality and reciprocity.

  • 7/31/2019 Cmathan Mba

    18/76

    LEADERSHIP PROCESS

    The type of leadership prevailing in the organization is vital

    to the organizational climate. Every employee has to interest with his

    superior or boss for necessary instructions and guidance. It is theimmediate superior who allows the subordinate to participate in

    decision-making, gives assignments, does performance appraisals,

    conducts performance reviews, interprets policies, determines pay

    increments, and decides who has the potential to be promoted. These

    functions are inherent in managing and every manager is concerned

    with these functions.

    Table 1. LEADERSHIP AND CLIMATE

    Leadership Style Nature Effect of Climate

    Authoritarian Management directs.

    Threats and

    punishment are

    employed to enforce

    orders. Downward

    communication.

    Insecurity amongst

    employees is high.

    Morale is poor with

    high rates of

    absenteeism and

    turnover.

    Paternalistic Basically authoritarian,

    but permits some two

    way communication

    between superior-

    subordinate rewards

    and threats are

    employed to enforce

    orders.

    Productivity better as

    compared with the

    authoritarian style but

    morale remains on the

    lower side.

    Absenteeism and

    turnover are high.

  • 7/31/2019 Cmathan Mba

    19/76

    Consultative Orders are issued and

    goals set after

    consultation with

    employees. Teamworkto some extent is

    encouraged.

    Productivity is good

    and morale fair.

    Absenteeism and

    turnover are low.

    Participative Employees are fully

    involved in setting goals

    and two way

    communications is the

    norm.

    Productivity and

    morale are both very

    satisfactory.

    The relationship between superior and subordinate is not

    only of an interpersonal nature, but it also represents the primary

    interface between the organization and the employee. All managers

    must therefore be aware of the possible influence on climate when

    deciding the type of leadership (autocratic or participative) to be

    provided to the subordinates. The effectiveness of a leadership style

    is determined mainly by the particular situation. In other is not so, the

    motivation level of the workers will be low, they will feel frustrated

    and dissatisfied and productivity may also go down. If the workers are

    not satisfied with the type leadership provided, effective

    communication will be hindered and their morale with also be low.

    Therefore, every manager must consider the likely impact of this

    style of functioning on the organizational climate.

    PHYSICAL ENVIRONMENT

    The working conditions and physical space characteristics

    also influence the organizational climate. An employee working in a

  • 7/31/2019 Cmathan Mba

    20/76

    relatively quiet, clean and safe environment will probably have a

    more favorable perception of the organizational climate than one who

    works in a noisy, dirty and dangerous environment. Many people

    consider size and location of the building of the company, nature ofthe city and even weather before joining an organization. It is obvious

    that many factors contributing to external work environment affect

    the climate of an organization and consequently affect the level of job

    satisfaction. However, for many people settings dont matter much.

    For instance, a worker in a factory in a small town is more or less

    happy because the place of work is near his home and the life is slow

    and peaceful. It does not matter to him if the living and working

    conditions are unhygienic. But these days people are becoming more

    and more conscious about good working environment. They may feel

    dissatisfied if the working environment is not good.

    It has been observed that office dcor, office size and the

    physical space allotted to a person at work (private office or general

    office) etc. have an important influence to the development of a

    favorable attitude towards the job. Noise has also been considered

    instrumental in influencing the climate of organizations. High level of

    noise may bring a bad feeling and lead to frustration, nervousness

    and aggression and thus have a negative effect upon organizational

    climate. Some degree if immunity to noise may be possible when it is

    a steady part of the external environment. Therefore, noise to a

    tolerable extent may not adversely affect the organizational climate.

    ORGANISATIONAL VALIUES AND NORMS

    Over a period of time, every organization develops a culture

    of its own. Culture is the social or normative glue that holds an

    organization together. It expresses the values or social ideals and

    beliefs that origination members come to share. In the words of Bro

    Uttal, organization culture is a system of shared values (what is

    important) and beliefs (how things work) that interact with a

  • 7/31/2019 Cmathan Mba

    21/76

    companys people, organization structures, and control systems to

    produce behavioral norms (the way we do things).

    The above quotation suggests that organizations have

    different cultures-goals and values, managerial styles, and norms-forcarrying out activities. We have already discussed as to how

    organizational goals and managerial styles influence the

    organizational climate. Now we shall study the impact of values and

    norms.

    Values: Every organization has a distinctive set of values,

    spoken and unspoken, which govern the way people interact with

    another. Although there might not always be s monolithic and

    universally accepted set of standards, nevertheless most of the

    people working in an organization seem to have a pretty good idea of

    what the culture at large considers important. Many of these value

    standards stem from the words and deeds of the managers in their

    day-to-day operations.

    The formal value system determines the types of

    behaviors to be encourage and rewarded and those to be

    discouraged and punished. The values are communicated through

    policies, rules and regulations of the organization. Business informal

    values may be developed by the organizational members. These may

    apply to actions and behaviors within the workgroup. The values of

    both formal groups are very powerful is determining the climate of an

    organization which may be conservative or progressive.

    Norms: Behavioral norms are usually well- known and

    well- accepted in an organization: people dont pay them much

    conscious attention. Only when someone violates a strongly

    emplaced norm, do the onlookers become highly aware of the norm

    in a typical organization to count, and most of them are

    unconsciously understood and enforced. A few illustrative examples

  • 7/31/2019 Cmathan Mba

    22/76

    of the norms include; ways to speak to persons in authority; styles of

    dress; patterns of protocol in staff meetings; interactions between

    men and women; tolerable degrees of co-operation or antagonism

    between departments; established methods are for disagreeing withthe boss; the considerations of arriving leaving on organizational

    climate will be steady and conductive to cooperation and

    participation in the organization.

    ROLE OF MANAGERS & EMPLOYEES ININFLUENCING CLIMATE

    Management plays an important role in shaping the

    climate of the organization. It does so by determining organizational

    goals , laying down organizational structure and pattern of

    communication and decision making processes and also shaping of

    organizational norms and values. Besides , management also has

    direct control over the physical environment under which the

    employees work.

    In fact, managements control over these components

    means that management has the ability to affect changes in climate

    through adjustments in any of the components. Gives the nature of

    the make-up an organizations climate, the real effect of any action

    taken by management can never be accurately predicted.

    Nonetheless, management must take the initiative in improving the

    subordinate manager relationship and the organizational climate. The

    role of managers in establishing a favorable climate is primarily

    action-oriented ahile the employees role is one of reaction.

    The employees also exert their influence on

    organizational environment. They do so by trying to control their

    environment and bring about changes that will make their lot more

    endurable. The techniques followed by the employees in this direction

    include:

  • 7/31/2019 Cmathan Mba

    23/76

    COOPERATION

    ACCOMMODATION

    CONFLICT

    1. COOPERATION: when the employees feel that realization oforganizational goals will help in achieving their goals, they will

    cooperate with the management. They will also offer cooperation

    when they view management as influencing the organization climate

    in a favourable manner. There would most likely be a high degree of

    trust and confidence between the management and the workers.

    2. ACCOMMODATION: the important factor in this type of posture isthe mutual recognition and understanding of the symbiotic

    relationship that exists between the workers and the management

    each party is dependent upon the other. Thus accommodation may

    be thought of more in terms of tolerance rather than cooperation. The

    workers may accommodate the management in bringing about some

    changes in the climate so long as the changes are tolerable. If the

    management doesnt take steps to improve relations, the workersmay create conflict situation in the organization.

    IMPROVING ORGANIZATIONAL CLIMATE

    i. OPEN COMMUNICATION:

    There should be two-way communication

    in the organization. So that the employees know what is going onand react to it. The management can modify its decisions on the

    basis of employees reactions.

    ii. CONCERN FOR PEOPLE:

    The management should show concern

    for the workers. It should work for their welfare and improvement

    of working conditions. It should also be interested to human

    resource development.

  • 7/31/2019 Cmathan Mba

    24/76

    iii. PARTICIPATIVE DECISION-MAKING:

    The employees should be involved in

    goal setting and taking decision influencing their lot. They will feelcommited to the organization and show cooperative attitude.

    iv. CHANGE IN POLICIES:

    The management can influence

    organization climate by changing policies,procedures and rules. This

    may take times, but the changes is long lasting if the workers see the

    changes in policies procedures and rules as favourable to them.

    v. TECHNOLOGICAL CHANGES:

    It is often said that workers resist

    changes. But where technological changes will improve the working

    condition of the employees,the change is easily accepted. There will

    be a better climate if the management adopts improved methods of

    work in consultation with the employees.

    MOTIVATION AND CLIMATE

    U.Pareek has devel;oped an instrument known as MAO-C

    short form of Motivation Analysis of Organizational Climate to study

    organizational climate from the point of view of motivation. In order

    to understand relation between organizational climate and motivation

    , six motives may be studied which are as follows:

    ACHIEVEMENT

    AFFLIATION

    EXPERT INFLUENCE

    CONTROL

    EXTENSION

    DEPENDENCY

  • 7/31/2019 Cmathan Mba

    25/76

    ACHIEVEMENT: This motive represents a concern for excellence ,

    competition in terms of standards set by others or by oneself and the

    setting of challenging goals for oneself. Achievement-oriented person

    is aware of the obstacles that might be encountered in attempting toachieve these goals. He is persistent in trying alternative paths to

    thte goals.

    AFFLIATION : It is characterized by a concern for establishing and

    maintaining close,personal relationships: an emphasis on friendship ,

    and a tendency to exprexx ones emotions.

    EXPERT INFLUENCE: This motive involves a concern for making an

    impact on others, a desire to make people do what one thinks is

    right, and an urge to change situations and people.

    CONTROL: This motive is characterized by a desire to be and stay

    informed, an urge to monitor events and to taken corrective action

    when needed, and a need to display personal power.

    EXTENSION; Extension motive denotes concern for others: interest

    in super-ordinate goals: and urge to be relevant and useful to large

    groups, including society.

    DEPENDENCY: This motive is characterized by a desire to seek

    assistance of others in developing oneself. It represents a need to

    depend on those who are more knowledgeable or have higher status,

    close associates and so on. A dependent person has a tendency to

    submit ideas or proposals for approval, and an urge to maintain a

    relationship based on their persons approval.

  • 7/31/2019 Cmathan Mba

    26/76

    Scope of the Study:

    Review of literature:Organizational Culture and Climate

    The twin tracks to achieve organizational goals

    DSNV Prasad Rao, Manager,V care solutions ,Hyderabad.

    The organizational climate and culture are the powerful tools that have

    tremendous effect on the morale ,performance and jobsatisfaction of the employees in anyorganization. The climate and culture play a vital role in an organization as these are usually associated

    with the perceptions,ideas,values,beliefs and most importantly the behaviour of its employees.A soundorganizational climate and culture encourages as coooperativc attitude towards their work,which is

    most essential for the organization in the task of achieving its goals and objectives that also benefit theemployees.

    Job experience ,Organizational Climate and organizational Commitment:

    The Exploratory study

    Saurabhi chaturvediLecturer Govindram Sakseria Institute of Research, Indore, Madhyapradesh.

    RishuRoy-Lecturer Shri Vaisnav Institute of Management and Research, Indore, Madhyapradesh, India.

    Much of the intrest in analysing job experience and orgazational

    commitment stems from concern for the behavioural consequences.these variables have

    been said to be productivity,attendance at work,turnover,retirement ,participatin,labour

    militancy,sympathy for unions, and psychological withdrawl from work.Studies have

  • 7/31/2019 Cmathan Mba

    27/76

    also given much consideration to identifying , often with an eye to manipulating ,the

    antecendents of job experience

    Review of literature:

    Climate across management levels in an organisation

    Avinash Kumar Srivastav.

    Organisational climate is a conceptually integrated synthesis of organizational

    characteristics. Depending on the management level individuals in an organisation

    May have different perspectives,focus and thrust .It can therefore be hypothesized that

    people working at different management levels with in the same organisation could

    have differing perceptions of the organisational climate .Climate was measured across

    management levels (Junior ,Middle and Senior) in a public sector organisation. Using

    MAO instrument ,involving 453 randomly selected executives.Statistical analysis has

    revealed significant differences in the perception of climate across the management

    levels in the organisation.Dependency-Affiliation climate prevailed in junior and seniormanagement level but dependency Control prevailed in middle management level,In

    junior management level ,Achievement and Extension were stronger and control was

    weaker,making climate more functional as compared to middle management level

    .Extension was weaker in middle and senior management level making climate less

    functional as compared to junior management level.1

    Objectives:

    Primary objective:

    To identify the organizational climate prevailing at

    Rane Engine Valve Limited, Chennai.

    Secondary objective:

    To analyses and evaluate the key factors ofOrganizational climate.

    1 Avinash kumar Srivastav,The ICFAI Journal of Organizational Behaviour,January 2005.

  • 7/31/2019 Cmathan Mba

    28/76

    RESEARCH METHODOLOGY

    Aim of the study

    The aim of the study was, A STUDY ON

    ORGANIZATIONAL CLIMATE PREVAILING AT RANE ENGINE

    VALVE LIMITED, CHENNAI main part of the survey was

    concentrated personally on employees regarding their, opinion on

    existing climate system with reference to the objectives.

    Geographical Area Covered

    Geographical area covered in

    Rane Engine Valve Limited, Aalandur, Chennai.

    Survey Method

    Census survey method.

    Sample Size

    200 permanent employees of Rane Engine Valves

    Limited.

  • 7/31/2019 Cmathan Mba

    29/76

    Data Sources:

    Primary data

    Primary data collection was followed to carry out thisresearch project. The questionnaires were circulated among the

    respondents and the data was collected.

    Secondary data

    Magazines, Journals ,company employee profiles reports

    etc, provided the researches to carry out the project report.

    Research Instrument

    Research work was carried out by the use of

    questionnaires.

    Interview Method

    Personal interview method.

  • 7/31/2019 Cmathan Mba

    30/76

    Data analysis and Interpretation

    Table No:1.1

    Age of the employees

    S.No Age of the employees Respondents Percentage

    1 Below 30 18 9

    2 30-35 28 14

    3 35-40 56 28

    4 40-45 34 17

    5 50 and above 64 32

    Total 200 100

  • 7/31/2019 Cmathan Mba

    31/76

  • 7/31/2019 Cmathan Mba

    32/76

    Table No:1.2

    Gender of the employees

    S.No Gender of the employees Respondents Percentage

    1 Male 192 96

    2 Female 8 4

    Total 200 100

  • 7/31/2019 Cmathan Mba

    33/76

    Chart No:1.2

    96%

    4%

    1 MALE

    2 FEMALE

  • 7/31/2019 Cmathan Mba

    34/76

    Table No:1.3

    Income level of the employees

    S.No Income level of the employees Respondents Percentage

    1 4000 and below 18 9

    2 4000 6000 12 63 6000 8000 16 8

    4 8000 10000 14 7

    5 10000 and above 140 70

    Total 200 100

  • 7/31/2019 Cmathan Mba

    35/76

    Chart No:1.3

    9 %

    6 %

    8 %

    7 %

    7 0

    4 0 0 0 a n d b

    4 0 0 0 6 0 0

    6 0 0 0 8 0 0

    8 0 0 0 1 0 0

    1 0 0 0 0 a n d

  • 7/31/2019 Cmathan Mba

    36/76

    Table No:1.4

    Marital status

    S.NO Age of the employees Respondents Percentage

    1 Married 164 82

    2 Unmarried 36 18

    Total 200 100

  • 7/31/2019 Cmathan Mba

    37/76

    Chart No:1.4

  • 7/31/2019 Cmathan Mba

    38/76

    Table No:1.5

    Educational qualification

    S.NO Educational qualification Respondents Percentage

    1 12 98 49

    2 ITI 38 19

    3 Diploma 32 16

    4 UG 24 12

    5 PG

    Total

    8

    200

    4

    100

  • 7/31/2019 Cmathan Mba

    39/76

    Chart NO:1.5

  • 7/31/2019 Cmathan Mba

    40/76

    Table No:1.6

    Designation

    S.NO Designation of the employees Respondents Percentage

    1 Operator(A,B,C Grade) 168 84

    2 Data entry Operator 2 13 Engineer 22 11

    4 Senior Engineer

    Total

    8

    200

    4

    100

  • 7/31/2019 Cmathan Mba

    41/76

    Chart No:1.6

  • 7/31/2019 Cmathan Mba

    42/76

    Table No:1.7

    Relationship between management and the employees

    S.NO Feedback Respondents Percentage

    1 Strongly disagree 0 0

    2 Disagree 6 3

    3 Neither Agree or Disagree 16 8

    4 Agree 144 77

    5 Strongly Agree

    Total

    24

    200

    12

    100

  • 7/31/2019 Cmathan Mba

    43/76

    Chart No:1.7

  • 7/31/2019 Cmathan Mba

    44/76

    Table No:1.8

    Training program

    S.NO Feedback Respondents Percentage

    1 Highly satisfied 38 19

    2 Satisfied 128 643 Neutral 34 17

    4 Dissatisfied 4 2

    5 Strongly Dissatisfied

    Total

    0

    200

    0

    100

  • 7/31/2019 Cmathan Mba

    45/76

    Chart No:1.8

  • 7/31/2019 Cmathan Mba

    46/76

    Table No:1.9

    Canteen facility

    S.NO Feedback Respondents Percentage

    1 Highly satisfied 32 16

    2 Satisfied 146 733 Neutral 22 11

    4 Dissatisfied 0 0

    5 Highly dissatisfied

    Total

    0

    200

    0

    100

  • 7/31/2019 Cmathan Mba

    47/76

    Chart No:1.9

  • 7/31/2019 Cmathan Mba

    48/76

    Table No:1.10

    Medical facility

    S.NO Feedback Respondents Percentage

    1 Highly satisfied 18 9

    2 Satisfied 172 86

    3 Neutral 8 4

    4 Dissatisfied 2 1

    5 Highly dissatisfied

    Total

    0

    200

    0

    100

  • 7/31/2019 Cmathan Mba

    49/76

    Chart NO:1.10

  • 7/31/2019 Cmathan Mba

    50/76

    Table No:2.1

    Lunch room arrangement

    S.NO Feedback Respondents Percentage

    1 Highly satisfied 30 15

    2 Satisfied 138 693 Neutral 32 16

    4 Dissatisfied 0 0

    5 Highly dissatisfied

    Total

    0

    200

    0

    100

  • 7/31/2019 Cmathan Mba

    51/76

    Chart No:2.1

  • 7/31/2019 Cmathan Mba

    52/76

    Table No:2.2

    .Toilet facility

    S.NO Feedback Respondents Percentage

    1 Highly satisfied 10 5

    2 Satisfied 96 483 Neutral 22 11

    4 Dissatisfied 58 29

    5 Highly dissatisfied

    Total

    14

    200

    7

    100

  • 7/31/2019 Cmathan Mba

    53/76

    Chart No:2.2

  • 7/31/2019 Cmathan Mba

    54/76

  • 7/31/2019 Cmathan Mba

    55/76

    Chart No:2.3

  • 7/31/2019 Cmathan Mba

    56/76

    Table No:2.4

    Drinking water facility

    S.NO Feedback Respondents Percentage

    1 Highly satisfied 48 24

    2 Satisfied 132 66

    3 Neutral 14 7

    4 Dissatisfied 6 3

    5 Highly dissatisfied

    Total

    0

    200

    0

    100

  • 7/31/2019 Cmathan Mba

    57/76

    Chart No:2.4

  • 7/31/2019 Cmathan Mba

    58/76

    Table No:2.5

    Working environment

    S.NO Feedback Respondents Percentage

    1 Strongly disagree 0 0

    2 Disagree 6 33 Neither Agree or Disagree 4 2

    4 Agree 166 83

    5 Strongly Agree

    Total

    24

    200

    12

    100

  • 7/31/2019 Cmathan Mba

    59/76

    Chart No:2.5

  • 7/31/2019 Cmathan Mba

    60/76

    Table No:2.6

    Employees job satisfaction

    S.NO Feedback Respondents Percentage

    1 Highly satisfied 48 24

    2 Satisfied 132 66

    3 Neutral 14 7

    4 Dissatisfied 6 3

    5 Highly dissatisfied

    Total

    0

    200

    0

    100

  • 7/31/2019 Cmathan Mba

    61/76

    Chart No:2.6

  • 7/31/2019 Cmathan Mba

    62/76

    Table No:2.7

    Co-Workers relation

    S.NO Feedback Respondents Percentage

    1 Strongly disagree 4 2

    2 Disagree 12 63 Neither Agree or Disagree 10 5

    4 Agree 158 79

    5 Strongly Agree

    Total

    16

    200

    8

    100

  • 7/31/2019 Cmathan Mba

    63/76

    Chart No:2.7

  • 7/31/2019 Cmathan Mba

    64/76

    Table No;2.8

    Technology support

    S.NO Feedback Respondents Percentage

    1 Strongly disagree 0 0

    2 Disagree 2 13 Neither Agree or Disagree 8 4

    4 Agree 144 77

    5 Strongly Agree

    Total

    36

    200

    18

    100

  • 7/31/2019 Cmathan Mba

    65/76

    Chart No:2.8

  • 7/31/2019 Cmathan Mba

    66/76

    Table No:2.9

    Quality of worklife

    S.No Feedback Rank1 Rank2 Rank3 Rank4 Respondents Percentsge

    1 Neatness 6 6 12 18 42 21

    2 Environment 22 34 10 12 78 393 Ventilation

    Facility

    26 20 16 4 66 33

    4 Psychology

    acceptance of

    work

    Total

    6

    60

    2

    62

    4

    42

    2

    36

    14

    200

    7

    100

  • 7/31/2019 Cmathan Mba

    67/76

    Chart No:2.9

  • 7/31/2019 Cmathan Mba

    68/76

    Table No:2.10

    Workload

    S.NO Feedback Respondents Percentage

    1 Heavy 136 68

    2 Light 54 273 Normal

    Total

    10

    200

    5

    100

  • 7/31/2019 Cmathan Mba

    69/76

    Chart No:2.10

  • 7/31/2019 Cmathan Mba

    70/76

    FINDINGS

    Majority (64%) of the respondents are satisfied with their

    training programs.

    Majority (73%) of the respondents are satisfied with their

    canteen facility

    Majority (86%) of the respondents are satisfied with their

    medical facility

    Majority (69%) of the respondents are satisfied with their

    lunchroom arrangement.

    Majority (83%) of the respondents agree with their working

    environment.

    Majority (66%) of the respondents are satisfied with their

    drinking water facility.

    Majority (66%) of the respondents are satisfied with their job..

    Majority (79%) of the respondents are agree with their co-

    workers relation.

    Majority (77%) of the respondents are agree with their

    technology support.

    Majority (68%) of the respondents are feel like their work load

    is heavy.

    29% of respondents are feeltoilet facility is not good. So they

    are dissatisfied.

  • 7/31/2019 Cmathan Mba

    71/76

    Ventilation facility is very good in your organization.

    SUGGESTIONS

    From the analysis most research that

    most of the responses are positive. If the organization takes concern

    on the following suggestion it can achieve its targets through the

    available manpower successfully in a better manner.

    > The flow of communication between

    the supervisors and the employees is good, but various meetings and

    other extracurricular activity must be arranged by the organization.

    > Welfare measures provided by the

    organization are satisfactory to the employees but some more

    provisions can be provided for refreshments to the staff during a day

    can improve their motivational level.

    > The neatness should need attention.

    > The training facility must be enhanced by

    the company for employee benefits.

    > The training programmer conducted for the

    employees is satisfactory, but some of them are not satisfied due to

    various reasons. so the can improve their style of work and update

    the training methods.

  • 7/31/2019 Cmathan Mba

    72/76

    CONCLUSION

    The study was designed to examine the

    effect of different combination and parameters of various personal

    policies on organizational behavior. To achieve the organizational

    effectiveness and REVL should consider the suggestion made by the

    investigator and create a climate or culture that enables both the

    employers and employees to realize the problems.

  • 7/31/2019 Cmathan Mba

    73/76

    A study on Organizational Climate prevailing atRane Engine Valve Limited(REVL) Aalandur ,

    Chennai.Questionnaire

    1. Name :2. Age (in year) : below 30 30-35 35-40 40-45 50 and above 3. Sex : Male Female 4 .Marital status : Married Unmarried 5. Year of Experience:

    In the present job______________________In the other field ______________________

    6. Educational Qualification:10 12 Diploma UG PG

    7. Designation :____________________________

    8. Salary :4000 and below 4000-6000 6000- 8000 8000- 10000 10000 and abovePlease read each statement and indicate by a tick the extentto which it applies to you in Rane engine Valve Limited.(SDA-Strongly Disagree DA- Disagree NA-DA- Neither Agree or Disagree A- Agree SA-Strongly Agree)

    S.NO

    Objectives SDA DA NA-DA

    A SA

    9 ORGANISATION DESIGNThe organisations goals andobjectives are clear to me?

    10 Employees have a sharedunderstanding of what theOrganisation supposed to do?

    11 Roles and responsibilities with in thegroup are understood?

    12INDIVIDUAL JOBCHARACTERISTICSI gain satisfaction from my currentjob responsibilities?

    13 My skill and abilities are fully utilizedin my current job?

  • 7/31/2019 Cmathan Mba

    74/76

    14 I have the opportunity to furtherdevelop my skill and ability?

    15 I find that I am challenged in mycurrent job role/

    16

    CO-WORKERS RELATION

    Employees consult each other whenthey need support?

    17CULTURE AND ENVIRONMENT

    I enjoy being a part of thisOrganisation?

    18 Employees have a good balancebetween work and personal life?

    19

    TECHNOLOGYMy department has adequate tools

    and technologies to perform ourwork?

    20 The technology we use supports ourbusiness process?

    (HS-Highly Satisfied S- Satisfied N- Neutral DS- Dis satisfied HDS- HighlyDissatisfied)

    S.NO

    Objectives HS S N DS

    HDS

    21JOBSATISFACTION

    Satisfaction regarding the jobperformance?

    22PHYSICAL WORKING CONDITION

    Satisfaction with lighting facility in theirwork place

    23 Adequate drinking water facility providedis

    24 Satisfaction with the lunch roomarrangement in your Organisation

    25 Hygienic condition of bathroom providedby the management

    26

    TRAINING AND DEVELOPMENT

    The extent to which the training facilityprovided resulted in technical knowledge

    27WELFARE MEASURE

    Satisfaction of canteen facility providedby the Organisation

    28 Feeling of satisfaction about medicalfacility offered

    QUALITY OF WORKLIFE29. Rank the following items

    Neatness

    EnvironmentVentilation facility

  • 7/31/2019 Cmathan Mba

    75/76

    Psychology acceptance of work

    JOB SATISFACTION

    30. How do you feel about the work load?

    Heavy Light Normal

    Signature

    ******************** Thank you for your kind Co-Operation****************

    BIBLIOGRAPHY

    BISWAJEET PATTANAYAK(2002)

    HUMAN RESOURCE MANAGEMENT ,

    Prentice Hall of India Private Limited, New Delhi.

    DAVID A.DECCENZO AND STEPHEN P.ROBINS(2002)

    HUMAN RESOURCE MANAGEMENT,

    John Wiley&sons,Inc,7th edition.

    GUPTA S.P. Dr.P.K.GUPTA Dr.M,(1998)BUSINESS STATISTICS AND OPERATION

    RESEARCH

    Sultan Chand &sons,NewDelhi-110002

    Hugh J.ARNOLD DANIEL C.FELDMAN

    ORGANIZATIONAL BEHAVIOUR

    Hill International edition.

    KOTHARI C.R (2002)

    RESEARCH METHODOLOGY

    Wishwa Prakashan,NewDelhi,2nd

    edition.

    MAMORIA,C.B (1993)

    PERSONNEL MANAGEMENT,

    Himalaya Publishing House, 11th edition,

    NewDelhi.

    STEPHEN P.ROBINS(2002)

    ORGANIZATIONAL BEHAVIOUR

    Prentice Hall of India Private Limited,

    New Delhi 9th edition.

  • 7/31/2019 Cmathan Mba

    76/76