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Curriculum Vitae

Dominic Galway147 Ford Lane

Llansamlet, Swansea, Sa7 9wbTelephone: 01794481129; Mobile: 07766926866

Email: dominicgalway@yahoo.co.uk

Employment / Experience

2005 - Present day

Since returning back to the UK I have worked with various IT contracts around

South Wales, attempted to setup my own business and I have taught EFL tovarious private students and successfully assisted them with passing the Life inthe U.K. and ESOL exams for their visa applications

2002 - 2005 Inlingua Language Institute,Central Rama 3 Bangkok, Thailandplus various corporate and private students.

English Language Instructor After some careful consideration and a lot of planning, I followed a big passion of 

mine and decided to travel for a few years. I completed a T.E.F.L. (Teach EnglishAs A Foreign Language) course and travelled around Asia where I secured workas an English Language Instructor. I also have relatives who own businesses inThailand, Malaysia and the Philippines. During my time here I privately taughtDoctors, business owners and various students of all ages using traditionaltechniques and computers. This was an amazing experience that also gave methe opportunity to build on my strengths and abilities. I got married and returnedto the U.K. in 2005.

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2000 - 2001 ESOL Teaching Introductory Course

The Kingsway Centre, Swansea, Wales.After deciding on a career change I attended the above course where I taughtEFL to various foreign students who were subject to immigration policies. Duringthis time I completed a TEFL course and secured a teaching position in Bangkok,Thailand. 

1999 - 2000 NTL, Swansea Enterprise ParkA media company

Technical Support Representative

  Provided support for Internet customersSoftware and hardware faultfindingGained customer service skills

(After three months promoted to)

Technical Coordinator Analysed server issues and fault trends

  Escalated any major issues to the server engineers  Collected and reported downtime figures for managers

Advised phone based team managers of call volumes

Controlled phone line allocation within the centreSupervised call centre staff  

1997–1999 Atlantic Computers Ltd, Swansea Enterprise ParkA computer manufacturer 

 Warehouse Assistant Prepared computers for dispatchStock-taking and controlManaged returned products

Computer Tester Configured newly built computersImaged hard drives with Microsoft WindowInstalled various software and applicationsReplaced faulty components

 Returns Technician

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  Analysed faults  upgraded hardware and software  Replaced faulty components

  Repaired faulty computers to return to customers

 

Education

2007 MCDST – e-academy, Cardiff Supporting users running the Microsoft Windows XPOperating System - successfully completed and qualified

MCDST – e-academy, Cardiff Supporting Users Running Applications on a MicrosoftWindows XP Operating System - successfully completed

and qualified.

2002 ECC – Teaching English to Young Learners Certificate

2002 T.E.F.L Degree completed – Hoylake Corporation Ltd

1995-1997 Swansea Itec, Carmarthen Road, SwanseaNVQ Level 1 - Computer AdministrationNVQ Level 2 - Computer Administration

1989-1994 Penyrheol Comprehensive School, Gorseinon, SwanseaG.C.S.E Passes, for the following subjects:

1 English2 Maths3 Computer Studies4 Physics5 Geography6 History7 Art

8 Physical Education

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Other SkillsI am a hard worker who learns fast. I can multitask well and comfortably adapt todifferent environments. I confidently use my initiative and work well as part of ateam. I have excellent communication skills; I am friendly and always willing tohelp. I am proactive and target driven and always look for ways to fulfil mypotential. I thoroughly enjoy a challenge. I can speak basic Italian, French,Spanish and Welsh and I am fluent in Thai.

Personal DetailsI am 34 yrs old. Married with no children. My hobbies include: music, travel,culture, movies, computers and sci-fi.