Guide app:

All the basics you need to know about living in Sant Cugat

RECEPTION GUIDELo más imprescindible

para vivir en Sant Cugat

GUÍA DE ACOGIDA

Les informations incontournables pour

vivre à Sant Cugat

GUIDE D’ACCUEIL

www.santcugat.cat

SANT CUGATEl més imprescindible per viure a Sant Cugat

GUIA D’ACOLLIDA

3

Local markets pages 12 and 13

Practical tips page 9

Schools and education

pages 17 and 18

Sports areaspages 17 and 18

Healthcare and emergency services pages 16 and 24

Parks and gardens pages 12 and 13

Transport pages 12 and 13

Employment and businesses page 19

Tourism and culture

page 7

Activities for meeting people pages 7 and 8

Leisure and shopping

pages 10 and 11

LOCAL HOLIDAYS3 MarchSant Medir29 JuneSant Pere

Find all the information at:www.santcugat.cat

OAC010@ajsantcugat

4

Discover Sant Cugat 6

Things to do in Sant Cugat 7

Join in and get involved! 8

Tips for living in Sant Cugat 9

Play! All the answers are found in the guide 22

My useful tips 23

Useful telephone numbers 24

Map of the historical centre 10-11

Map of the municipality 12-13

Basic services: what do you need to do? 14Register in the city 15

Access health services 16

Enrol your children in a school 17

Study or take a course 18

Find work and business services 19

Get advice on legal issues 20

Access social services 21

Sant Cugat has been a host land for many years. We are proud of the fact that many people have chosen to live in our city. We were all able to work together to build this open, lively and dynamic city that is today Sant Cugat. It is precisely in order to encourage the participation and public colla-boration that we publish this welcome guide: we want to help newcomers discover the city and encourage them to participate actively in our activities.

In Sant Cugat, we have more than 80 ser-vices, 70 municipal facilities, 450 entities and 1,100 institutions. In this guide you will find the most important ones.

Welcome!

Carmela FortunyMayor of Sant Cugat

7

DISCOVER SANT CUGAT

THINGS TO DO INSANT CUGAT

WHERETO GO

Oficina d'Atenció Ciutadana

Find all the information at:

www.santcugat.cat

010

Sant Cugat welcomes more than 5,000 people from all parts of Catalonia and

from around the world every year. Its citizens—more than 85,000 resi-dents—rate Sant Cugat highly for its services, green spaces, busines-ses, schools and universities. Abo-ve all, they value Sant Cugat for being an active and engaged city that respires the fresh air of the Collserola mountains and the energy of a dynamic social and cultural network. If you want to get involved and discover all the city has to offer, here you will find some basic in-

formation on the services available. Have you decided what you want

to do?

You'll find leisure and sporting activities for everyone: museums and cultural activities, municipal sports facilities (gyms, sports com-plexes, swimming pools, paddle tennis courts, football, hockey and rugby pitches, athletics tracks, etc.), cinemas, community and recre-ational centres, theatre, dance and concerts, open-air events, shops and food, etc.

Guided tours by day or by night of the monastery and the Catalan Art Nouveau buildings.

Tours on foot, by bike or geocaching around the city, parks and Collserola mountain range.

Specific activities organised by community centres, the Auditori, libraries and museums.

Biblioteca de MIra-sol Marta PessarrodonaPl. Ausiàs March, 2Tel. +34 93 565 70 97

Biblioteca Miquel BatlloriAv. Can Bellet, 46-50

Guide to what's onwww.santcugat.cat/web/agenda

Tourist Information OfficePl. d’Octavià, s/nTel. +34 93 675 99 52

Museu de Sant Cugat - Monastery cloisterC. Jardins del Monestir, 1Tel. +34 93 675 99 51

Teatre Auditoriwww.tasantcugat.catAv. Pla del Vinyet, 48Tel. +34 93 590 76 90

Biblioteca Central Gabriel FerraterAv. Pla del Vinyet, 40Tel. +34 93 589 27 49

OMET (Municipal office for Sports)Passatge del Baró de Coubertin, 3 Tel. +34 93 565 70 99

@ajsantcugat

Network of multi-purpose cultural centresCasa de CulturaCasal de Mira-solCasino de La FlorestaCasal TorreblancaCasal Les PlanesXalet NegreCentre d'Art Maristany

98

JOIN IN ANDGET INVOLVED!

WHERETO GO

Mathieu, France: I felt like I was just visiting until I went

to the Casa de Cultura. I started learning Catalan there

and made new friends.

Anna, concierge: The Casa de Cultura is a great meeting

place for people and activities.

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2

4

3

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If you want to join in, meet new people and make friends or get involved in good cause, there are more than 450 cultural, sporting, recreational and social associati-ons and clubs.You can create an association or entity and register it free at the city council's clubs and associations register (Registre d'entitats).

Language exchanges are a great way to learn Catalan and discover the city.

If you have time to spare, why not volunteer at the Oficina de Voluntariat or the Banc del Temps?

More information on www.santcugat.cat

Clubs and associations portalwww.santcugatentitats.cat

Casa de CulturaC. de Castellví, 8Tel. +34 93 589 13 82

Casal de Joves Torreblanca - Youth officeAv. Pla del Vinyet, 81-85Tel. +34 93 544 19 65

Casal Xalet NegrePlaça del Coll, 4

Casal MirasolC. de Mallorca, 42

Casino de la FlorestaC. Casino, 27

Casal de les PlanesPl. del Coll de la Creu d’en Blau, 7 As a resident, you can

participate in your local neighbourhood associations and district board.

7 There are 5 dog parks. Please remember to clean up after your dog and keep it on a leash while in the city.

Don't miss the lo-cal holidays: Sant Medir (3 March) and the city's main festivity Sant Pere (29 June).

Most shops open from 9:00 a.m. to 1:30 p.m. and 4:00 p.m. to 8:00 p.m.

9 Please be considerate to others; try to avoid making noise before 8:00 a.m. or after 11:00 p.m.

Enjoy the 20 parks and gre-en spaces in Sant Cugat and disco-ver the local flora and fauna in the forest areas.

A bin for each waste: blue for papers, green for glass, yellow for containers, brown for organic waste, grey for other waste.Pick up of large objects will take place the day assigned to each neighbourhood after 8:00 p.m, near the garbage bins.

8 The Síndic de Greuges (om-budsman) will help you if you have a problem with the public administrations or the city co-uncil, and the OMIC (Municipal Consumer Information Office) can help if you have a problem with a commerce or a service.

There are 33 km of bicycle paths, 7 train stations, and 9 city bus lines to enable you to move around using sustainable transport options.

For any questions or enquiries concer-ning the city coun-cil or the city: OAC, 010 or santcugat.cat

6 Get fit in sports areas, gyms and parks like Collserola. You have 17 basketball courts, 11 soccer fields, 1 beach vo-lley courts and 8 table tennis areas.

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SANT CUGAT'SHISTORIC CENTRE

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Shopping and business areas

Plaça Octavià

Carrer Santiago Rusiñol

Carrer Santa Maria

Carrer Valldoreix

Plaça Barcelona

Rambla del Celler

Mercat gastronòmic Pere San

Mercat municipal Torreblanca

Amenities & services

City Hall (Ajuntament)

Tourist Information Office

Casa Mònaco

Casa de Cultura

Casal de Joves Torreblanca - Youth Office

Casal Xalet Negre

CAP Sant Cugat (Primary Healthcare Centre)

Centre Municipal Eurofitness

Local police (Policia Local)

National police (Policia Nacional)

Culture and heritage

Teatre Auditori Sant Cugat

Sant Cugat Museum – Monastery

Celler Modernista (Modernist cellar)

Celler Modernista

City Hall(Ajuntament)

Casa Mònaco

Casal Torreblanca -

Casal Xalet Negre

Primary Healthcare Centre(CAP Sant Cugat)

Local police(Policia)

National police(Policia Nacional)

CentreMunicipalEuro�tness

Mercat gastronòmic Pere San

Mercat municipalTorreblanca

Plaça d’Octavià

Teatre Auditori

Carrer S

antiago

Russinyol

Carrer S

anta Maria

Carr

er V

alld

orei

x

Plaça Barcelona

Rambla del Celler

Museu de Sant Cugat - Monestir

Rambla del Celler

ESTACIÓ FGC SANT CUGAT

Avinguda

Carrer Dos de

Maig

Pla

del Vinyet

Carrer Puig i Cadafalch

Carrer de Francesc Moaragas

Avinguda de Gràcia

Passeig Francesc Macià

Av. L

luís

Com

pany

s

Avinguda

Rius

Taulet

i

Carrer Sant

Medir

Carrer de la mina

Avinguda Cerdanyola

Carrer d’Ángel Guimerà

Casa de Cultura

Tourist Information O�ce(O�cina de Turisme)

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MIRA-SOL

VALLDOREIX

SANT CUGAT

LA FLORESTA

ESTACIÓ FGC SANT JOAN

City Hall(Ajuntament)

EMD de Valldoreix

Casa Mònacoi Escola d’Arti disseny

Casa de Cultura

Casal de Mira-sol

Casal Torreblanca

Casal Xalet Negre

d’Idiomes

Biblioteca Central Gabriel Ferrater

Casino La Floresta

Zona Esportiva Rambla del Celler

Zona Esportiva Guinardera

Zona Esportiva Jaume Tubau

Zona Esportiva la Floresta

Pavelló Valldoreix

Biblioteca Central Gabriel Ferrater

Parc de Collserola

Teatre AuditoriEscola de Música Victòria dels Àngels i Conservatori Municipal

CAP Sant Cugat

CAP Turó de Can Mates

CAP de Valldoreix

Centre Sociosanitari de la Floresta

Local policeNational police

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7(OTG)2

8

34

5

69

10

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Mossos d’Esquadra

ESTACIÓ FGC LA FLORESTA

ESTACIÓ FGC VALLDOREIX

ESTACIÓ FGC MIRA-SOL

ESTACIÓ FGC HOSPITAL GENERAL

ESTACIÓ FGC VOLPALLERES

ESTACIÓ FGC SANT CUGAT

LES PLANES

Consulta InfermeriaLes Planes

ESTACIÓ FGC LES PLANES

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14

19

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MUNICIPALITY OF SANT CUGAT

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Amenities & services

santcugat.cat/web/guia

Ajuntament (City Hall)

EMD Valldoreix

Casa Mònaco

Casa de Cultura

Casal de Joves Torreblanca

Casal Xalet Negre

Casal Mirasol

Casino de la Floresta

Zona esportiva Rambla del Celler (sports area)

Zona esportiva Guinardera (sports area)

Zona esportiva Jaume Tubau (sports area)

Zona esportiva La Floresta (sports area)

Pavelló de Valldoreix (sports complex)

Teatre-Auditori Sant Cugat

Biblioteca Central Gabriel FerraterBiblioteca de Mira-sol Marta Pessarrodona

OMET (Office for Sports)

CAP Sant Cugat (Primary Healthcare Centre)

CAP Turó de Can Mates (Primary Healthcare Centre)

CAP Valldoreix (Primary Healthcare Centre)Centre Sociosanitari de la Floresta (Primary Healthcare Centre)Consulta infermeria les Planes (Primary Healthcare Centre)

Local police

National police

Mossos d'Esquadra

Escola Oficial d'Idiomes EOI

Escola d'Art i Disseny

Escola de Música Victòria dels Ànngels i Conservatori Municipal

Oficina de Treball de la Generalitat (OTG)

Parks1. Parc de Torrenegra i Collserola

2. Parc Central

3. Parc Turó de Can Mates

4. Jardins del Monestir

5. Parc Ramon Barnils

6. Parc de l'Arboretum and Av. Antoni Gaudí

7. Parc de la Pollancreda - Eix Verd

8. Parc de Coll Favà

9. Jardins del Casal de Mira-sol

10. Can Gatxet

11. Parc del Turó de la Pineda

12. Bosc de Volpelleres

13. Parc de Can Magí

14. Parc de Sant Francesc

15. Parc de Can Canyameres

16. Jardí bosc i font de Can Gatxet

17. Bosc literari

Markets18. Mercat Municipal Pere San

19. Mercat Municipal Torreblanca

20. Mercat Municipal Mira-sol

21. Plaça d’Octavià street market (Thursdays)

22. Valldoreix street market (Saturdays)

23. Farmers' market - Mercat de pagès (2nd and 4th Saturday of the month)

Public transportsantcugat.cat/web/mouresFGC (Train)

Rodalies de Catalunya (Train)

TAXI

BUS city (9 lines)

BUS inter-city (8 lines)

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REGISTER IN THE CITY WHERE TO GO

BASIC SERVICES: WHAT DO YOU NEED TO DO?

Sant Cugat City Council has more than 150 municipal services and amenities. Here are the essential ones you might need when you first arrive. They are there to be used!

Any questions? We can help. Drop into your nearest OAC (Citizens' Information Office), check out the city's web (www.santcugat.cat) or call 010.

Oficina d'Atenció Ciutadana

Find all the information at:

www.santcugat.cat

010

By registering, you can prove you live in the city and access the city's services (scho-oling, healthcare, etc.). You don't need to request the local registra-tion certificate (certificat d'empadronament) regularly. You only need one if you have to apply for a specific service.

You can request the local census certificate by calling 010 or directly in the City Council.

When you register, make an appointment with the other services while you're there.

If you are planning to return to your country, you need to let the registry office know. Valldoreix EMD

Rbla. de Mossèn Jacint Verdaguer, 185Monday to Friday, 8:00 a.m. to 1:30 p.m.Prior appointment requiredTel. +34 93 647 27 19

Sant Cugat OAC (Oficina d'Atenció Ciutadana) Plaça de la Vila, 1Monday to Thursday, 8:00 a.m. to 6:45 p.m. Friday, 8:00 a.m. to 2:00 p.m.Prior appointment required:- At 010- At the link:citaprevia.gestorn.com/santcugat/#nbb

Mira-sol OACC. de Mallorca, 42Monday to Friday, 10:00 a.m. to 1:30 p.m. and 4:00 p.m. to 8:00 p.m.

La Floresta OACC. de Pearson, 36Monday to Friday, 10:00 a.m. to 1:30 p.m. and 5:00 p.m. to 8:00 p.m.

Les Planes OACPl. del Coll de la Creu d'en Blau, 7Monday to Friday, 10:00 a.m. to 1:30 p.m.

@ajsantcugat

List of procedures:santcugat.cat/web/seu-electronica

Service Locator:https://goo.gl/PqdVMn

1716

ENROL YOUR CHILDREN IN A SCHOOL

WHERETO GOOficina Municipal d’Escolarització(OME)Plaça de la Vila, 1Tel. +34 93 565 70 00

ACCESS TOHEALTH SERVICES

WHERETO GO

Eduard, Barcelona: When we arrived the

Municipal Department of Education helped us

choose the schools for my daughters and my son.

Everyone registered in the city can use the primary healthcare centres (CAP) if they have the legal right. Go to your nearest CAP to find out more infor-mation and request the Catalan health card.

CAP Sant Cugat C. de la Mina, s/n+34 93 589 11 22

Centre Sociosani-tari de la FlorestaC. de Pearson, 36+34 93 674 76 15

CAP Turó de Can Mates Ctra. de Vallvidrera, 38+34 93 378 63 00

CAP ValldoreixPg. d’Olabarria, 145+34 93 378 63 00

Consulta inferme-ria les PlanesC. Molí de les Planes, 1+34 93 583 64 35

If your child is under 3 years of age, you can enrol for a place at one of the eight public nursery schools (escola bressol).If your child is between 3 and 16 years of age, you can enrol for a place at the public infant and primary schools (centre d'edu-cació infantil/primària), secondary schools (institut d'educació secundària) or at private subsidised schools (centre concertat).Check out the pre-registration and en-rolment periods.

To access schooling, you and your chil-dren must be registered in the city.

A place can be requested at any time during the school year.

We can provide you with information on the schools and the options available for adolescents over 16 years.

La tarjeta sanitaria te da derecho a recibir atención médica en un centro de atención primaria (CAP).

You can do emergency consultations on phone 061

To get the health card you must contact us in the National Institute of Social Security. The closest office to Sant Cugat is the Tres Creus street n°57 in Sabadell

1918

FIND WORK ANDBUSINESS SERVICES

The SOM (Municipal Business and Employment Service) provides support and guidance if you are looking for a job.

If you are looking for a job, you can register in SOC (local employment centre)

WHERETO GO

STUDY OR TAKE A COURSE

WHERETO GO

Samba, Senegal: I studied IT at the adults' education centre and it has opened

numerous possibilities for me.

Andrea, teacher of the Escola d'Adults: Want to retrain and learn?

We'll guide you with our courses.

The Servei Local de Català (SLC) offers Ca-talan classes with official certification. You can learn other languages and other basic courses for adults at the Escola d'Adults.There are also many other public and pri-vate centres that offer university studies, vocational and artistic training, and lan-guages for children and adults.

Some courses are free or have dis-counted fees for the unemployed, large families, etc.

The SLC provides linguistic support and advice to new businesses.

Servei Local de Català (SLC)Casa de Cultura C. de Castellví, 8Tel. +34 93 589 13 82

Escola d'AdultsCasa de Cultura C. de Castellví, 8Tel. +34 93 589 13 82

Escola Oficial d'Idiomes (EOI)Av. Ragull, 39Tel. +34 93 590 14 90

Servei d’Empresa i Ocupació Munici-pal (SOM)Plaça de la Vila, 1Tel. +34 93 378 63 00

Oficina d’Atenció a l’Empresa (OAE)Plaça de la Vila, 1Tel. +34 93 565 70 00

Oficina de Treball de la Generalitat (OTG)C. de la Creu, 2Tel. +34 93 544 17 12

Escola de Música Victòria dels Àngels i Conservatori de MúsicaPlaça Victòria dels Àngels, 2Tel.+34 93 589 05 51

Escola d'Art i Dis-senyAv. de Gràcia, 50Tel. +34 93 674 13 10

You will receive advices on finding a job, training for employment, business crea-tion, occupational training, licensing and administrative procedures ... This service is directed to over 16 years looking for a job. If they are foreigners, they must have a work permit.

Servei d’OcupacióMunicipal - SOMPlaça de la Vila, 1+34 93 565 70 00

Oficina d’Atenció a l’Empresa / OAEPlaça de la Vila, 1+34 93 565 70 00

Oficina de Treball (Employment Centre)C. de la Creu, 2+34 93 544 17 12

2120

ACCESS TOSOCIAL SERVICES

WHERETO GO

GET ADVICE ONLEGAL ISSUES

WHERETO GO

Toni, information officer: We're extremely

familiar with the pro-cess because the team

is made up of experts in immigration law.

Vilma, Equador: When you arrive, everything is

new and you have a lot of questions. Thankfully, the immigration service advi-ses you on the paperwork

and legal issues.

For legal inquiries regarding consumer issues, immigration ..., or for general legal counselling.

The service is free of charge and is provided by lawyers specialized in various subjects.

General immigration issues: documentation, renewal, family reunification, etc.

SOJ service in collaboration with the Barcelona Bar Association.

If you need information, guidance and support on social issues: basic needs (housing, employment, food), dependents and the elderly, child support, women's issues, etc.Benefits and subsidies are assessed on a case by case basis according to require-ments.

An appointments must be made by telephone.

There are 6 social service centres. Call 010 to find out your nearest centre.

Serveis Socials. Casa MònacoPlaça de la Vila, 1+34 93 565 70 00

Serveis Socials. Xalet NegrePlaça del Coll, 4+34 93 603 05 29

Centre Sociosani-tari de la FlorestaC. de Pearson, 36+34 93 565 70 00

CAP Turó de Can MatesCtra. de Vallvidrera, 38+34 93 561 80 80

Social services direc-torywww.santcugat.cat/web/guia

Casal de les PlanesPl. del Coll de la Creu d’en Blau, 7+34 93 675 51 05

EMD ValldoreixPl. Pompeu Fabra, 1+34 93 565 70 00

Advisory Office for foreignersCasa Mònaco Av. de Gràcia, 50Prior appointment required:+34 93 565 70 00

Legal advice for womenCasa Mònaco Av. de Gràcia, 50Prior appointment required:+34 93 565 70 00

Oficina Municipal d'Informació al ConsumidorPl. de la Vila, 1Prior appointment required:+34 93 565 70 00

Servei d’Orientació Jurídica (SOJ)Pl. de la Vila, 1Prior appointment required:Tel. 010

2322

Escola d’Adults

Servei Local de Català

Escolaritzant-se en un institut de secundària

Yes, you can do it at the Foreign Office

No, he can do it only in Barcelona

Biblioteques i ludoteques

Casa de Cultura

Museus de Sant Cugat

Parcs i jardins

Casal de Torreblanca

Zones esportives

Casa de Cultura

Oficina de Turisme

Biblioteques

Torreblanca, Xalet Negre…

Zona esportiva

Altres

www.s _ _ _ _ _ g _ _.cat

0 1 _

Ofi _ _ _ _ d’A_ _ _ _ _ _ C_ _t_ _ _ _ _

Answers / 1. www.santcugat.cat; 010; OAC (Oficina d’Aten-ció Ciutadana) / 2. Yes, at the Servei d'Estrangeria / 3. All options are valid / 4. At the Escola d'Adults and the Servei Local de Català / 5. All options are valid

Eduard wants to find out about municipal services. Tell him which three channels he can use:

Victor (page 7) has just arrived with his family: what activities are there for his children to do?

Samba (page 18) wants to learn to speak Catalan and give himself new job opportunities Where can he do this?

Vilma (page 20) needs to re-new some of her paperwork. Who can help her in Sant Cugat?

Mathieu (page 8) wants to meet new people and join something in Sant Cugat Where would you recommend he go?

Answer these questions. You can find all the answers in the guide

24

USEFUL CONTACTS

santcugat.cat

Sant Cugat City Council and Atenció Ciutadana (OAC)Plaça de la Vila, 1010 / +34 93 565 70 00@ajsantcugat

Emergencies112

National policeCarrer de Vallès, 1-3+34 93 674 78 58

Mossos d’EsquadraCarrer d'Alfons d’Aragó, 3112 / +34 93 583 50 00

Local policePlaça de la Vila, 2112 / +34 93 589 13 28

Taxis+34 93 589 44 22 / +34 93 583 82 02