Ms Monica Izquierdo Resume
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MONICA IZQUIERDO 451 E Countryside Way # 67 Ogden, UT 84404 801-695-3202 [email protected] CAREER SUMMARY Graduated in Administration and Commercial Service which gave me the opportunity to develop excellent customer service skills and perform bilingual professional, technical and analytical work. My diverse work history has given me the ability to establish effective relationships and communication in the field of teaching & public speaking, recreation, training as well developed a passion to work with youth and to perform a variety of recreation service and clerical and administrative duties. SKILLS Excellent customer service and sales Fluent in Spanish and English Public awareness, campaigns & engagement Self-disciplined & well organized Classroom facilitator & public speaker Computer proficient PROFESSIONAL EXPERIENCE Nutrition Education Assistant Utah State University Cooperative Extension Ogden, UT 10/2012 - Present Teach Nutrition Education classes to low-income families, adults, youth and kids in different communities. Schedule classes, design advertising and create handouts in English & Spanish. Public & personal recruitment of new participants for nutrition education classes. Submit budget recommendations for needed equipment and supplies. Organize Health fair to present our program to the community and recruit new customer. Prevention Specialist Facilitator Weber Human Services Ogden, UT 07/2014 – 01/2015 Presented “Guiding Good Choices” Prevention Parenting Classes. Track participant’s attendance and submit reports to WHS Prevention specialists. Developed and presented lessons plans to participants. Manager
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Transcript of Ms Monica Izquierdo Resume
MONICA IZQUIERDO 451 E Countryside Way # 67 Ogden, UT 84404801-695-3202 [email protected]
CAREER SUMMARYGraduated in Administration and Commercial Service which gave me the opportunity to develop excellent customer service skills and perform bilingual professional, technical and analytical work. My diverse work history has given me the ability to establish effective relationships and communication in the field of teaching & public speaking, recreation, training as well developed a passion to work with youth and to perform a variety of recreation service and clerical and administrative duties.
SKILLS Excellent customer service and sales Fluent in Spanish and EnglishPublic awareness, campaigns & engagement Self-disciplined & well organizedClassroom facilitator & public speaker Computer proficient
PROFESSIONAL EXPERIENCENutrition Education Assistant Utah State University Cooperative Extension Ogden, UT 10/2012 - Present Teach Nutrition Education classes to low-income families, adults, youth and kids in different communities. Schedule classes, design advertising and create handouts in English & Spanish. Public & personal recruitment of new participants for nutrition education classes. Submit budget recommendations for needed equipment and supplies. Organize Health fair to present our program to the community and recruit new customer.
Prevention Specialist FacilitatorWeber Human Services Ogden, UT 07/2014 – 01/2015 Presented “Guiding Good Choices” Prevention Parenting Classes. Track participant’s attendance and submit reports to WHS Prevention specialists. Developed and presented lessons plans to participants.
ManagerMusic In The Kids Salt Lake City, UT 07/2013 – 01/2015 Hired to apply personally creative and substantive ideas to improve the program. Establish and maintain effective relationships with all participating youth. Successfully wrote companywide policies.
Marshall White Community Center Ogden, UT 08/2013 – 01/2015Zumbatomic Instructor Taught Zumbatomic class to youth to develop healthy lifestyles. Work with youth groups to determine recreation interest and needs. Organized fund raisers and other events for the community.
In Home Family LiteracyWSU/OWCAP Ogden, UT 08/2013 – 07/2014 Conducted home visits with parents and children to promote intergenerational literacy activities.
Customer Service RepresentativeTeleperformance Ogden, UT 05/2012 – 07/2012 Resolved customer service issues and complaints with a high degree of satisfaction.
Customer Service RepresentativeConvergys Taylorsville, UT 06/2011 – 09/2011 Effectively Up sold services.
MONICA IZQUIERDO (Continued)
Goggle Inspector/ProductionDFG, Inc. Ogden, UT 09/2009 – 06/2011 Requested to generate daily production report to aid company goals.
Executive Assistant AdministratorPrestige General Contractors, Inc. West Palm Beach, FL 9/2003 - 6/2008 Resolved customer complaints and provide excellent customer service. Managed accounts payable, accounts receivable, and insurance claims.
Executive Legal AssistantGiselle Leonardo, P.A. Broward, FL 3/2000 - 9/2003 Trusted to manage petty cash and to generate bank deposits. Designed new organizational filing system for the office by property, client and case type.
EDUCATION
Bachelor in Administration & Commercial ServiceIUT Antonio Jose de Sucre Maracay, Venezuela
Nutrition Education Assistant CertificationUtah State University Cooperative Extension Weber, UT
Prevention Specialist Educator CertificateUtah Division of Substance Abuse and Mental Health Ogden, UT
CPR & First Aid - American Heart AssociationMackey Dee Hospital Ogden, UT
