Hay report Anglais Africa

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    NORTH AFRICA SESSION LONDON, 6-7 MARCH 2012

    The wave of change in 2011 and its impact on C&B Market:Toward new HR challenges?

    Haykel BARBOUCH

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    MERCER 109 March 2012

     Agenda

    Introduction:

    Overview on the new global context and its impact on the business environment

    Common HR Challenges in North Africa

    I Latest C&B trends based on TRS Data for North Africa

    1-Salary Increase s for 2011

    2-Market Trends Comparison based on Mercer IPE (Position Class)

    3-Typical Remuneration Mix by Career Stream (in % from TRS Data)

    4-Typical C&B Levels by Career Stream (in Euro from TRS Data)

    5-Market Movement for some positions (in % based YoY Reports)

    6-Benchmarking of some Management positions (in Euro from TRS Data)

    II C&B Topic: HR challenges ahead

    Hard case from companies based in North Africa

    III Discussion with attendees

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    MERCER

    History is Being Made

    ! The North Africa is Witnessing the beginning of a new era that is likely to impact:

    - Other Arab Countries.- Countries elsewhere where authoritarian regimes are in power: fromVenezuela to Pakistan to North Korea.

    !  Many have thought that the Arab world was not ready to democracy and civilliberties, and only authoritarian regimes can provide stability in a volatile region,

    However, recent events have shown that societies held together by fear may offerthe illusion of stability for a time. This kind of stability brought with it !"#$%&'() and disappointment and eventually led to popular uprising.

    ! Long term consequences still unclear. Five years from now Libya, and possiblyother Arab countries will look very different. When something has been in the

    freezer for 40 years, it would be difficult to know how it will look when it melts.

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    MERCER

    *+$ -$.&/01" 2$3/.%45+&6 7#%86#8%$ 

    ! Very Youthful population, 60% below the age of 25.

    ! Median age of Egypt population is 23, while in the UK it is 40.

    Population (in Milli

    ons) : 2010

    !   90084' .%/:#+ %4#$ /; 3/%$ #+40 #+$ %$.&/01" 5/58'4#&/0 :&'' ?/8@'$ /A$% #+$ 

    next 25 years.

    ! High unemployment rates: 40% especially among the youth (40% ofunemployed are below the age of 24).

    ! The youth are connected; - Social media networks, mobile phones, Satellite TV.

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    MERCER

    The Geopolitical Landscape

    !  The beginning of a new era similar to what had happened in: Eastern Europe

    BCDC 40? E4#&0 93$%&64 BCDF1"G 

    ! There are few Arab countries with largely homogeneous majorities, most are a

    mixture of ethnic, religious and tribal groups.

    ! With the new politics taking center stage:

    - Extremist religious parties would need to reinvent themselves, become ineffect Muslim Democrats, similar to Christian Democrats in Europe.

    - Rise of secular parties with young and progressive leadership.

    - There is a generational shift in attitude towards authority, the youth are

    unhappy with the paternalistic culture and its structure of obedience.

    !  A unified army in Egypt and Tunisia would oversee a peaceful transition to

    democracy.

    ! Countries fractured by ethnic, tribal and religious divisions are likely to suffer

    from chaos and civil strife for months and years to come; Libya.

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    MERCER

    Introduction

    509 March 2012

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    MERCER

    IntroductionOverview on the new political context and its Impact on the Business Environment

    H Egypt & Tunisia

    Down 

    * New and inexperienced parties at power

    * The whole Economy plunged

    * Social unrest and strikes are continuing

    * Some violence scenes are raising fears

    609 March 2012

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    MERCER

    IntroductionOverview on the new political context and its Impact on the Business Environment

    H Egypt & Tunisia

    Up 

    * Democracy is enlarging to the whole society

    * Business partnering will not be anymore monopolized

    * The rising of civil society with youth people ready to

    volunteer

    * Common people expect strong support from foreign

    countries to help them achieve a free society

    709 March 2012

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    MERCER

    IntroductionOverview on the new political context and its Impact on the Business Environment

    H Libya

    * Kaddafi is over but his shadow is still there

    * Harsh dispute among militias

    * The whole economy without money

    * NGOs are there to provide basic support

    809 March 2012

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    IntroductionOverview on the new political context and its Impact on the Business Environment

    H Algeria

    * Compromised by its support to Kaddafi

    * President Bouteflika still at power

    * The regulation swing is still at play

    * Multinational companies are continuing toopen subsidiaries

    * Algerian immigration regulation are more

    drastic since summer 2011

    * Government is buying peace by increasing

    salaries (minimum wage increased by 20%

    from January 2012 , last increase was in2008 by same rate and public sector is

    increasing salaries by 25 I 80%)

    909 March 2012

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    MERCER

    I Latest C&B trends based on TRS Data for each country1-Comparison between Salary Increase for 2011 and 2009

    1009 March 2012

    7,97

    6,77

    2,9

    10,74

    16,8

    11,09

    6,55

    9,16

    4

    5,626,6

    5,69

    12

    17,26

    16,2

    6,25

    7,35

    4,1

    0

    2

    4

    6

    8

    10

    12

    14

    16

    18

    20

    ActualSalary

    Movement

    Marketmovement

    InflationRate

    ActualSalary

    Movement

    Marketmovement

    InflationRate

    ActualSalary

    Movement

    Marketmovement

    InflationRate

    AlgeriaEgyptTunisia

    2011

    2009

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    MERCER

    I Latest C&B trends based on TRS Data for each country2-Market Trends Comparison based on Mercer IPE (Position Class) 1/3

    1109 March 2012

    0

    20000

    40000

    60000

    80000

    100000

    120000

    140000

    160000

    180000

    200000

    40 42 44 46 48 50 52 54 56 58 60 62 64

    Median in Euro

    Position Class

    Annual Base Salary  ! Comp 1

    Maroc

    Algeria

    Tunisia

    Egypt

    Morocco

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    MERCER

    I Latest C&B trends based on TRS Data for each country2-Market Trends Comparison based on Mercer IPE (Position Class) 2/3

    1209 March 2012

    0

    50000

    100000

    150000

    200000

    250000

    300000

    40 42 44 46 48 50 52 54 56 58 60 62 64

    Median in Euro

    Position Class

    Total Cash  ! Comp 3

    Maroc

     Algeria

    Tunisia

    Egypt

    Morocco

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    I Latest C&B trends based on TRS Data for each country3-Market Trends Comparison based on Mercer IPE (Position Class) 3/3

    1309 March 2012

    0

    50000

    100000

    150000

    200000

    250000

    300000

    40 42 44 46 48 50 52 54 56 58 60 62 64

    Median in Euro

    Position Class

    Total Remuneration !

     Comp 5

    Maroc

     Algeria

    Tunisia

    Egypt

    Morocco

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    MERCER 1409 March 2012

    I Latest C&B trends based on TRS Data for each country3-Typical Remuneration Mix by Career Stream (in % from TRS Data) 1/4

    62,69

    51,30

    60,8269,95

    7,66

    13,36

    14,60

    12,82

    23,54

    22,65

    14,38

    11,79

    6,1112,6910,19

    5,45

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    ExcecutiveManagementProfessionalPara-Professional

    Algeria 2011

    comp5

    comp3

    comp2

    comp1

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    MERCER

    I Latest C&B trends based on TRS Data for each country3-Typical Remuneration Mix by Career Stream (in % from TRS Data) 2/4

    1509 March 2012

    54,7162,5866,0963,00

    5,42

    8,438,7313,56

    25,21

    16,9414,9511,11

    14,6612,0410,2312,33

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    ExcecutiveManagementProfessionalPara-Professional

    Egypt 2011

    comp5comp3

    comp2

    comp1

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    MERCER

    I Latest C&B trends based on TRS Data for each country3-Typical Remuneration Mix by Career Stream (in % from TRS Data) 3/4

    1609 March 2012

    33,72

    53,1062,1358,54

    29,68

    22,1117,6624,97

    21,00

    12,369,636,01

    15,6012,4410,5810,47

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    ExcecutiveManagementProfessionalPara-Professional

    Morocco 2011

    comp5

    comp3

    comp2

    comp1

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    MERCER

    I Latest C&B trends based on TRS Data for each country3-Typical Remuneration Mix by Career Stream (in % from TRS Data) 4/4

    1709 March 2012

    62,2468,1868,78

    62,04

    2,383,183,27

    6,91

    23,7213,9212,9110,57

    11,6614,7215,0420,48

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%100%

    ExcecutiveManagementProfessionalPara-Professional

    Tunisia 2011

    comp5

    comp3

    comp2

    comp1

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    MERCER

    I Latest C&B trends in North Africa4- Typical C&B Levels by Career Stream (in Euro from TRS Data) 1/4

    1809 March 2012

    61 028

    16 63211 642

    5 6090

    10000

    20000

    30000

    40000

    50000

    60000

    70000

    80000

    90000

    ExcecutiveManagementProfessionalPara-Professional

    Algeria 2011

    comp5

    comp3

    comp2

    comp1

    In Euro

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    MERCER

    I Latest C&B trends in North Africa

    4- Typical C&B Levels by Career Stream (in Euro from TRS Data) 2/4

    1909 March 2012

    73 471

    26 08215 132

    6 730 0

    20000

    40000

    60000

    80000

    100000

    120000

    ExcecutiveManagementProfessionalPara-Professional

    Egypt 2011

    comp5

    comp3

    comp2

    comp1

    In Euro

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    MERCER

    I Latest C&B trends in North Africa

    4- Typical C&B Levels by Career Stream (in Euro from TRS Data) 3/4

    2009 March 2012

    85 699

    34 64322 913

    8 8640

    20000

    40000

    60000

    80000

    100000

    120000

    140000

    160000

    ExcecutiveManagementProfessionalPara-Professional

    Morocco 2011

    comp5comp3

    comp2

    comp1

    In Euro

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    MERCER 2109 March 2012

    I Latest C&B trends in North Africa4- Typical C&B Levels by Career Stream (in Euro from TRS Data) 4/4 

    58 519

    21 29514 102

    8 1130

    10000

    20000

    30000

    40000

    50000

    60000

    70000

    80000

    90000

    ExcecutiveManagementProfessionalPara-Professional

    Tunisia 2011

    comp5

    comp3

    comp2

    comp1

    In Euro

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    MERCER

    I Latest C&B trends based on TRS Data for each country5-Market Movement (2009/2011 increase in % based YoY Reports)

    2209 March 2012

    0

    2

    4

    6

    810

    12

    14

    16

    18

    20

    2011 2009 2011 2009 2011 2009

    Algeria Egypt Tunisia

    %

    + 0.11

    - 0.46

    + 1.8

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    MERCER

    I Latest C&B trends based on TRS Data for each country6-Benchmarking of some Management positions (in % from TRS Data) 1/4

    2309 March 2012

    11,3

    12,8

    10,6

    0

    2

    4

    6

    8

    10

    12

    14

    ALGEGYPTTUN

    HR Manager %

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    I Latest C&B trends based on TRS Data for each country6-Benchmarking of some Management positions (in %from TRS Data) 2/4

    2409 March 2012

    9,3

    21,4

    12,4

    0

    5

    10

    15

    20

    25

    ALGEGYPTTUN

    Brand/Product Manager %

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    MERCER

    I Latest C&B trends based on TRS Data for each country6-Benchmarking of some Management positions (in %from TRS Data) 3/4

    2509 March 2012

    7,6

    17,4

    10,1

    0

    2

    4

    6

    8

    10

    12

    14

    16

    18

    20

    Algeria Egypt Tunisia

    Production Manager%

    I C S

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    MERCER

    I Latest C&B trends based on TRS Data for each country6-Benchmarking of some Management positions (in % from TRS Data) 4/4

    2609 March 2012

    8,8

    12,4

    9,2

    0

    2

    4

    6

    8

    10

    12

    14

    Algeria Egypt Tunisia

    Sales Manager%

    II T d HR h ll ?

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    MERCER

    II Toward new HR challenges ?

    2709 March 2012

    Blue Collars

    pressure demandingimmediate salaryincreases

    Unions backing salaryincrease demands

    Open Strikeresulting in delivery

    delays

    Strained Dialoguebetween Unions &

    the Company

    How to understand themarket and to align to it

    without compromising thecorporate

    policy and creating sharpgap with other regions?

    Dilemma fortheMultinationalcompanies :

    II T d HR h ll ?

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    MERCER

    II Toward new HR challenges ? 

    2809 March 2012

    Common Issues :HR

    * Lack of support from the TopManagement to HR

    Management

    * HRDs only focused on Admin

    are over* HR Topics will need in the

    future to be better interrelated

    C&B

    * C&B policy over focused onExternal Competitiveness

    * Talents are not treated inaccordance with C&B policy

    II To ard ne HR challenges ?

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    MERCER

    II Toward new HR challenges ? 

    2909 March 2012

    Recurrent insights :

    * Multinational companies shouldcommunicate on their sustainable

    presence

    * Corporate social responsibility isbecoming key

    II Hard Cases

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    MERCER

    II Hard Cases 

    H Examples of Multinational company issues faced in Algeria :

    H 2011:Arecelor Mittal Steel complex in Annaba blocked by strikes mainly for salaryconditions improvement and hiring of temporary employees for months forced

    company to declare bankrupt and forced involvement of Algerian government to

    give helps by fiscal advantages and bank loans free of interest to stop the process

    and avoid a big social crisis in the east of the country.

    H 2012: Big protest in Sanofi pharmaceuticals subsidiary in Algeria in February 2012

    (covered on newspapers), where sales representatives teams claimed officially

    during a town hall meeting salary increases, better company cars, better conditions

    of work and company management accepted to proceed for this year (march 2012)

    after discussions to avoid strike and social conflict.

    3009 March 2012

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