presentation Dorpspunt 02 07 2004
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Transcript of presentation Dorpspunt 02 07 2004
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Presentation Village PointJune 2004
Glenn van der Vleuten, projectleader Dorpspunt
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Village Point• Powered by Kruiswerk Mark en Maas
(home care organisation) and Woonlinie (house construction association)
• National campagne ‘balance in work and family life’
• Subsidy from the Ministry of Social Affairs (Bureau of Dayplanning)
• Subsidy from the Province of Northern-Brabant (Combi-fund)
• Operational since January 1ste 2004
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Demand-oriented conciliation• Clarify demands of rural occupants,
related to livability• Clear formulation of local demand• Selection of reliable suppliers• Matching demand and supply:
– Village Point (physical servicepoint)– Internet (www.dorpspunt.nl)– Call-centre (0900-dorpspunt)
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Pilotproject• 4 pilots:
– Chaam– Den Hout– Moerdijk– Nieuwendijk
• Project period:– Januari 1st until December 31st, 2004
• Each pilot has its own projectleader• Established in buildings Kruiswerk Mark
en Maas
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Pilots
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From producer at the centre to customer at the centre
Producer dominates
Services
Tailor-made:Adjust choice
processes
Target/ customer demand
Tailor-made: target/realisation
control
User Employee
Customer dominates
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Customer at the centre: demand-oriented chain
Customer
Supply
Village Point
Provision
Can / Know Direction
Interaction
Production
Distribution
1
3
24
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Current situation• Development business plan
• Development franchise-formula
• Partner acquisition:– Regional partners for generic supply– Local partners as franchisee
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Service centre for village
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Service centre for village
• Provides information and councilling about housing, working and living
• Provides conciliation of services
• Supports initiatives for improving livability
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What makes Village Point unique?
Village Point contributes to:• Improving services and supplies in
districts or villages• Improving livability• Improving balance between work and
family life• Information, councilling and conciliation
for everyone, for free• Strengthening community sense
through mutual contact
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