Webex Presentation Oct 9 2010
Transcript of Webex Presentation Oct 9 2010
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Agenda
Objective of this WebEx session - Tridibesh
Presentation of teaching first PMstudy PMP-Prep class (sorted by last-
name except Jeff who may not join or join late):
Vince Belanger
Scott Ferrin
Scott Hamilton
Mimi LaRaque
Bryan Lee Perez
Sharon Qi
Mary Jo Tessler
Jeffrey Raines
Miscellaneous issues and open sessionTridibesh
Questions and open session
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Objective of this WebEx session
To discuss classroom experiences of faculty and how toimprove teaching in PMstudy classes
To identify and resolve other miscellaneous issues related to
PMstudy classes
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PMstudy Lessons learned
Vince Belanger, PMP
Instructor, PMstudy
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Lessons Learned
Proud to say, 13 of my 16 students have taken the PMP test and 13have passed. (3 are in test scheduling)
3 classes to date
Anytime I can make this company stronger, we will have a more
positive effect and attract more studentsThe word will spread.What did not work:
First class, just being uncomfortable, not knowing.
What I did to correct:
Hone the process and materials
Study the material
Research
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What worked:
Prior to course
Up to four Emails - depending on time of enrollment - phone calls alsofor information and to build rapport :
Hello - as soon as I am notified
Urge student to sign up for PMP testing early also read PMIs PMPCredential Handbook- sent soon after Hello Email
Study Process Chart Emailsent 2 weeks before class
About course, ground rules, visit Prometrics site - sent I week
before class If late signup I combine all relevant information into one Email
Always say I will help.
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In Class
For me knowing and preparation brings confidence Follow up builds student confidence and rapport with/in you
Listen carefully and well
Ground Rules- saves time and mental anguish
Manage expectations
Tricky questions here and PMI
Priority is to pass the test not practice great Project management.Surrender to the process.
Let them know how week will progress, day by day
Everyone will be reading
24 x36 enlargement of PMstudy Process Chart and Ruths ProcessChart on Wall
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Teachers work book
Cut up Time sheet pasted to beginning of each Knowledge Area tomake sure I was On-Time
Penciled in time to finish each Knowledge Area on corner of eachpage
Put book in 3 ring binder with colored tabs for KAs - turns easier,repairable, add note pages
Hand outs for answersgo over 1stthen handout (Risk page 17,Procurement Page 19)
Clock in front of room and clock in front of me.
Write return times on board before they leave
Read past student PMI test experiences
Builds their confidence in the PMstudy formula and themselves.
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Continually assure them they will pass.
Chapter Test book and Final test book
Put books in 3 ring binder with test answers on facing page, tabs
for each KA.- no fumbling back and forth
Copy of PMP Credential Handbook from PMI in class
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After class follow-up:
Email/call to let them know you care. Test passing communications
Email/call 1 week after passing test asking to pass on the good word about
PMstudy; asking for referrals, corporate trainings.
Continual communications, if possible, fostering future PMstudy
business/students
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Questions?
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Teaching Experience for PMStudy
Scott Ferrin, PMP
Instructor, PMstudy
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Negatives
Most of the class was not registered to test, first student passed but 2
others have not passed. 3 students have not emailed results
Did not pace well the first 90 minutes, took 2 days to get back toschedule
The room was very small for group. The table is max 5
The role play did not make sense
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Scott Ferrin Richmon d Class Augus t 23rdto 26th6 Stud ents
Take-away from Teaching Experience
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Questions?
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Lessons Learned from 1stclass
Scott Hamilton, PMP
Instructor, PMstudy
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Class Opening
Arrive early, even the day before, to make sure youre all set
Alert the front desk on the first day that your students will be arrivingsoon and to direct them to the class if necessary
Created a working agreement starter list before class began whichincluded
Be on time
Cell phones off
Do not write in the test booklets (Green chapter test book andblue final test booklet)
Support the pace of the instructor
Stay focused Take concentrated study seriouslyresist the check email urge
Welcome repetition
Have fun
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Opening Working Agreement
Created a working agreement starter list before class began whichincluded
Be on time
Cell phones off
Do not write in the test booklets (Green chapter test book andblue final test booklet)
Support the pace of the instructor
Stay focused
Take concentrated study seriouslyresist the check email urge
Welcome repetition
Have fun
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Overall concepts I employed
Conducted the class from a Workbook that I annotated
Marked the areas in the section that had questions at the end.Emphasizing them helped students get the answers correct andboosted confidence
Had students hand back the 3 day evaluations
Handed out only the days agenda. Provide only a high leveloverview of the 4 day boot camp.
The agenda online has notes for the instructor which I took outbefore handing it to students. I felt leaving this in diminished myexpert status
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Gave folks the choice to use a stick not or a red star for the star
processes. Everyone went with the red star.
Used the Easy right. phrase a lot and it helped
Relied on hotel to provide scratch paper. Not sure Ill do that again
I continued to ask students where they were in the PM process
When reviewing students should strike a balance between deepconcentration and logical thinking
Overall concepts I employed
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Workbook methods that I used
Framework
Have students get out their cardstock process chart for page 12
Integration
Before moving into integration, go over the first page of ITTOs andexplain why some are gray, bold etc.
I created a list of information that might be contained in the projectcharter just in case they asked.
Page 6, questions 4,5,6 and 7 could likely be moved to section 5 ofIntegration as the information is not discussed till then.
Time
Recreated page 13 as a handout and had them do a Foreword andbackward pass to determine float, CP etc.
Cost
Page 8; I had them complete case study 2 on their own and thendiscuss
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Workbook methods that I used
Quality
After going over the different parts of the Control Chart I askthem to tell me where the red flags or issues were
Remember trickIshi rhymes with fishy
Remember trickScatter has 2 ts and is a diagram showing therelationship between 2 variables
Page 5; question 3 is tricky and I point this out. Yes a checklist is atool but not for PLAN quality
Risk
I point out that identify risk an risk register are not part of the riskmanagement plan
Procurement
Students asked me if contract change control system was part ofintegrated change control. I looked this up in PMBOK andconfirmed that indeed it is.
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Test Tips
Eat a little before you go in but dont drink a lot of liquids to minimizenecessary restroom breaks
A little exercise before the exam is good. Consider arriving early tothe testing center and just walk around the area a bit before the test.
Tell them about the lockers
Stay positive as you my feel that the test is beating you down. If youfeel youre frowning a lot, smile You are going to pass!
Breaks are fine if you have the time but if you dont, stretch and/orstand up and answer a few questions that way
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Questions?
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Teaching PMP Classes
Mimi LaRaque, PMP
Instructor, PMstudy
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Teaching PMP Classes
The first class I taught was just a little under two weeks ago. I was notnervous since I had the time to do most of the preparations.
What I did before teaching the class:
Introductory email to student
Week before class email to ask about their progress.
And email to let them know the venue, dress code, etc.
Got a lot of positive feedback from students for the emails.
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No challenges in the first class due to preparation. Since I hadcontacted all three students already on the phone, it was easy when I
got to class.
Didnt distribute the Agenda wrote Chapters to be covered on the
board and the homework daily.
Teaching PMP Classes
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Class went on schedule. Student feedback: they like having theschedule written on the board daily.
Students raised more questions on the following chapters: quality,
risk, and procurement.
Students didnt like the Day 3 Test because a lot of the questions are
repetitive (they have already covered in the Chapter Test book). They
like the Final Test.
Teaching PMP Classes
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First class: 3 students 2 took the test (Friday and Monday) andpassed. The last one is scheduled to take the test in two weeks.
Positive experience for students. Some students feel they have
learned a lot from the class.
Process Chart / formulas daily
Teaching PMP Classes
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Making notes as I teach the class.
For the concentrated review, went over chapter summary and the
highlights and let students review before taking the final test.
So farpositive experience-
Preparation, preparation, preparation
Teaching PMP Classes
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Board not big enough
Room was not arranged as a classroom. Good thing I got there early,
the room had to be rearranged.
So far, its been a positive experience.
Teaching PMP Classes
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Questions?
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Teaching for PMStudy
Bryan Lee Perez, PMP
Instructor, PMstudy
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Teachingtheclass
I. Familiarizing yourself with the location Contact the Venue ahead of time
Get the Venue contact info (Last minute workarounds)
Arrive ahead of time (35-45 before class)
II. Welcoming PMP Candidates
Introductions and Breaking the Ice (e.g. ask about themselves
and PMI Application status)
Set Goals for the Boot Camp (Emphasizing that at the end of the
boot camp will feel ready for the exam)
Explain the PMStudy Methodology
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Achievements
I. Finishing the first boot campII. Make students confortable and facilitator is knowledgeable
Review before class and write some quick examples
III. Making material more entertaining
Providing real case scenarios on terms and concepts
IV. Balancing participation
Asking students for concepts and examples (Ind. Rel.)
V. Managing breaks Breaks after difficult areas (e.g. Cost & Quality)
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Challenges
I. Difference in students background and Knowledge Examples and participation
II. Student phase
Balance questions and participation
III. After class activities
Emphasize importance of homework, process chart, formulas and
tests
10/08/2010 Bryan Lee [email protected] |
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Opportunities
I. Use Mnemonics and other memory strategies to help remember andrelate the concepts.
II. Ask students for their industry related examples to reinforce
material
III. Teacher online access to student account to review their progress.
10/08/2010 Bryan Lee [email protected] |
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Questions?
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Teaching Experience
&
Learning Opportunites
Mary Jo Tessler, PMP
Instructor, PMstudy
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Teaching Experience
What I did well Maintaining a quality teaching program while working through a
difficult and stressful event of moving a class to 3 locations within a 4
day period.
Development of an agenda for students which was instrumental in
keeping the class on track and staying focused on the task at hand.
Identified areas where students were not understanding the material
and carved out additional time to clarify terms and definitions.
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Learning Opportunities A more clear understanding of the guidelines for exam
reimbursement and reimbursement when a student moves to
another class due to a cancellation in the area they were scheduled.
Understanding the online process that the students have access to
while the boot camp is in progress.
I have requested a log in for that portion and am in the process
of reviewing it.
Teaching Experience
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Challenges Hotel locations have been in downtown areas where parking is $15-
$20 a day. This has caused a number of complaints from students
Settling into a pace of which was easier with my second class as I was
more familiar with the material.
Dealing with students who have not done the pre-work and have
not begun the PMI Exam registration. This causes the first day of
class to run behind due to the student being ill prepared to take the
course.
Not having a policy in place for a student who has not done the pre-work which would postpone them from taking the current class.
Teaching Experience
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What I would change
Students have consistently requested a blank process chart which
does not have the 5 processes and 9 knowledge areas filled in.
It be mandatory for a student to have completed the online prep
work prior to the class.
Have classes in areas where there is ease of access to the hotel
and better parking conditions for students.
Give students access to the Day 3 Review and the Final Test online
after the 4th day ends. This would allow them to take it online
which is how the exam is administered.
Teaching Experience
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Initial Teaching Reflection
Sharon Qi, PMP
Instructor, PMstudy
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Classes Taught/Logistics
3 classes (2 in SJ and 1 in SF)
Welcome note a week ahead
Reminder of sufficient preview
Hotel logistics preview/early arrival
Provide guidance for PMI application as needed
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Instructional Strategies
Familiar with teaching materials
Set up right expectations
Balance between teaching pace and discussion
Email recap for opened questions from the class
Verbal encouragement + successful passing rate
Extra samples, section highlights/summary + medium support (slides
via screen)
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Challenges
Diverse learning styles
Different preview efforts
Confidence in first-time pass
Unexpected questions
Adjustment from seminar style to test prep style
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Questions?
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First PMstudy Boot Camp Class
- Tallahassee, Florida
Jeff Raines, PMP
Instructor, PMstudy
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What I Did Well
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I feel I was able to relate to my students on a personal level
and offer real life examples to help them learn the material.
I also felt very prepared for most of the teaching
responsibilities.
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What I Need to Improve
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I felt that I need to be better prepared to teach the formulasthat were presented in the class workbook.
Logistics and Hotel
I found the back office did a good job setting up the study
material logistics and venue accommodations.
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Questions?
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Miscellaneous issues and open session
- Tridibesh Satpathy, PMP
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Thank You!!!