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    ABOUT UNILEVER

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    About Unilever

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    Unilever is one of the worlds leadingsuppliers of fast-moving consumer

    goods. We aim to provide people theworld over with products that are

    good for them and good for others.

    Creating a better future every day

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    Our vision

    We work to create a better futureevery day.

    We help people feel good, lookgood and get more out of lifewith brands and services that aregood for them and good for others.

    We will inspire people to take smalleveryday actions that can add upto a big difference for the world.

    We will develop new ways of

    doing business that will allow us todouble the size of our companywhile reducing our environmentalimpact.

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    Fast facts - 2009

    163,000employeesat the end ofthe year

    20 nationalitiesamong our top tiermanagers

    More than 170countries in whichour products aresold

    264 manufacturingsites worldwide

    891 million investedin R&D worldwide

    89 millioninvested incommunityprogrammes

    worldwide

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    People are the heart

    of our business.

    Our people

    We aim to create an environmentin which all employees can fulfiltheir potential.

    Unilever is one of the worlds mostculturally diverse companies. OurBoard is made up of sixnationalities and the nine membersof the Unilever Executive comefrom six different countries.

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    Performance

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    cale and geographic reach

    The Americas13 billion turnover

    4.2% underlying salesgrowth

    32.3% of group turnover

    AAC15 billion turnover7.7% underlying salesgrowth

    37.4% of group turnover

    Western Europe12 billion turnover-1.9% underlying salesgrowth30.3% of group turnover

    2009 turnover 39.8billion

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    Good broad-based underlying salesgrowth of3.5%

    Underlying volume growth of2.3% accelerating through theyear

    Increased investment behind ourbrands

    Return to strategic acquisitionsincluding TIGI and Baltimor

    Named International Supplier ofthe Year by Tesco for the fourthyear running

    Operational achievements in 2009

    Sales growth 3.5%

    Volume growth 2.3%

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    Unilever financial performance

    * Continuing operations

    * Restructuring, disposals and one-off items

    ** Continuing operations

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    Strategic Focus

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    Our deep roots in local cultures and markets around the world give us our strong

    relationship with consumers and are the foundation for our future growth. We

    will bring our wealth of knowledge and international expertise to the service

    of local consumers a truly multi-local multinational.

    Our long-term success requires a total commitment to exceptional standards of

    performance and productivity, to working together effectively, and to a

    willingness to embrace new ideas and learn continuously.

    To succeed also requires, we believe, the highest standards of corporate behaviour

    towards everyone we work with, the communities we touch, and the

    environment on which we have an impact.

    This is our road to sustainable, profitable growth, creating long-term value for

    our shareholders, our people, and our business partners.

    Our corporate purpose

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    Our ambition is to win share and

    grow volume in every categoryand country.

    Unilevers growth priorities

    Winning with brands andinnovation

    Deliver superior products, design,branding and marketing

    Bigger, better, faster innovations

    Appeal to more consumers acrossneeds and price points

    Winning in the marketplace

    Lead market development

    Win with winning customers

    Be an execution powerhouse

    Winning through continuous

    improvement Lean, responsive and consumer-led

    value chain

    Drive return on brand support

    Agile, cost-competitive organisation

    Winning with people

    Organisation and diverse talentpipeline ready to match our growthambitions

    Performance culture which respectsour values

    Leverage our operating frameworkfor competitive advantage

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    Our deep roots and earlyengagement in D&E marketsgive us invaluable consumerinsight:

    Understanding of the localconsumer

    Brands and products across awide range of income levels

    Critical mass on the ground

    Corporate reputation with localstakeholders and talent pool

    Leveraging our scale brings usadvantages over localcompetition:

    Global portfolio of brands andcategories

    Dedicated R&D investment

    Shared values and standardsof behaviour

    Local roots with global scale

    LOCALROOTS GLOBAL SCALE

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    Of the 6.8billion people in the world today, 5.9

    billion live in developing and emerging markets countries such as Brazil,India and Indonesia

    where Unilever has deep roots and a widepresence. We already reach many more

    consumers than our competitors in thesemarkets.

    The D&E opportunity

    % 2004Sales

    % 2009Sales

    NorthAmerica

    23%

    WesternEurope

    38%

    D&E36%

    Otherdeveloped

    3%

    NorthAmerica

    16%

    WesternEurope

    30%

    D&E50%

    Otherdeveloped

    4%

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    Categories,Brands and Regions

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    Unilevers portfolioof categories

    Leading categorypositions

    Ice Cream &

    Beverages

    Personal Care

    Homecare

    Savoury,Dressings

    & Spreads

    Strong category positions

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    Top 25 brands =

    almost 75% of Unileverssales*.

    * As at end 2009

    Big global brands

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    Categories

    Deliver global platforms

    Responsible for:

    Brand development

    Innovation

    Research and development

    Accountable for:

    Medium/long-term marketshare

    Brand health

    Innovation metrics

    Category value creation

    Regions

    Execute on the ground

    Responsible for:

    Managing the business

    Deploying brands andinnovations

    Customer management

    Accountable for:

    Short-term market shares

    Growth

    Profit

    Cash flows

    Clear, distinct,

    complementary roles.

    Regions and categories

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    Unilever Foodsolutions is one of the worlds leading foodservice businesses.

    Works closely with customers, including caterers, restaurateurs and major hoteland fast-food chains, to create food solutions that help grow their business.

    Operates in 68 countries worldwide, employing 4,700 people, including 230chefs.

    Holds leading positions in bouillons/bases, seasonings, sauces,soups, dressings, tea and desserts.

    Unrivalled combination of:

    Consumer insight

    Customer understanding

    Chefmanship culinary passion and expertise

    Well-known brands.

    Foodsolutions

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    The Supply Chain

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    15.3billion spent on raw materials

    and packaging from over10,000 suppliers in 2009.

    Raw materials and ingredients

    Our share of world volume:

    Preliminary data pending audit.

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    264 manufacturing sites.

    Continuous improvement ineco-efficiency in factories(19952009):

    41% reduction in CO2 fromenergy

    65% reduction in water use

    73% reduction in total waste

    Manufacturing

    Preliminary data pending audit.

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    Around one-fifth of Unileverssales are through ten major

    retail chains.

    Our products are sold in over10 million small shops in

    developing and emerging markets.

    50% of sales from developing andemerging markets.

    Distribution and retailing

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    Unilever manages a number of

    partnerships globally.

    Customer partnerships

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    2 billion consumers use a Unileverproduct on any day.

    Top 13 brands with combined salesof23billion in 2009.

    5.3billion invested in advertisingand promotion.

    891 million invested in R&D.

    Consumers

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    Innovation

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    Unilever is a world leader in

    research and development(R&D).

    Innovation driving growth 1

    891 million invested in R&D in2009

    At least 250 new patentapplications filed each year

    A portfolio of more than 20,000patents and patent applications

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    Competitive advantagethrough an integrated R&D

    programme.

    Innovation driving growth 2

    More than 6,000 R&Dprofessionals

    6 strategic R&D laboratoriesdelivering groundbreakingtechnologies

    31 major development centresdeveloping and implementingproduct innovations

    92 locations around the globewith R&D teams implementinginnovations in countries andfactories

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    Focused efforts that swiftlybring bigger innovations to

    market.

    Innovation driving growth 3

    Knorr Stock Pot

    revolutionises bouillonwith a format that

    provides a moreauthentic bouillon.

    Small & Mighty

    is the industrys firstsuper-concentrated

    liquid detergent, usingone-third of the

    packaging, one-third ofthe water and one-third

    of the transport ofdilute liquids.

    Dove Body Wash

    Uses proprietaryNutriumMoisture

    technology, earning itsscientifically-proven

    claim to provideeffective natural

    nourishment.

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    Social and Environment

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    * Measured by tonne per production. Preliminary data pending audit.

    We are committed to sourcing all palmoil from certified sustainable sources by2015

    15% of the tea we use globally issourced from Rainforest AllianceCertifiedTM farms

    Over the period 19952009 we haveachieved reductions of:

    41% in CO2 emissions* 73% in total waste* 65% in water usage*

    Eleven years as sector leader ofthe Dow Jones Sustainability Indexes.

    Our goal is to double the size of the business whilstat the same time reducing our environmental

    footprint. This encompasses the whole value chain from the sourcing of raw materials through toconsumer use and disposal of our products.

    Environmental

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    Working in partnership is crucial in

    developing and delivering some ofour major sustainabilitycommitments.

    UN World FoodProgramme: to feedhungry children andimprove their nutrition

    World Heart Federation:to promote heart health

    Global Alliance forImproved Nutrition: toco-create newapproaches in foodfortification to addressmalnutrition

    FDI World DentalFederation: to improveoral health

    Global Public-PrivatePartnership forHandwashing with soap:to promote goodhygiene practice

    UN Global Compact: toalign business operationsand strategies in theareas of human rights,labour, environment andanti-corruption

    Our principal global partnerships are with:

    Working with others

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    Structure

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    Unilever was formed in 1930 from twocompanies: Margarine Unie and Lever Brothers.

    Legal structure and governance

    Margarine Unie(Netherlands)

    Lever Brothers(UK)

    It was a full business merger, operatingas a single business entity.

    Two separate legal parent companieshave been maintained:

    o Unilever NV (Netherlands) andUnilever PLC (UK).

    This works through an equalisationagreement and other contracts between

    the two companies.

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    A global management team

    SandyOgg

    Chief HROfficer

    GeneviveBerger

    Chief R&DOfficer

    Michael Polk

    PresidentGlobal Foods,Home &

    Personal Care

    HarishManwani

    PresidentAsia, Africaand Central& EasternEurope

    DougBaillie

    PresidentWesternEurope

    Dave Lewis

    PresidentAmericasPaul Polman

    Chief ExecutiveOfficer

    Pier LuigiSigismondi

    ChiefSupplyChain Officer

    Jean-MarcHut

    ChiefFinancialOfficer

    Keith Weed

    ChiefMarketingandCommunicationsOfficer

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    Board of Directors

    Chairman

    MichaelTreschow

    Paul PolmanChiefExecutive

    Officer

    Jean-MarcHutChiefFinancial

    Officer

    ExecutiveDirectors

    Non-ExecutiveDirectors

    The Rt HonThe Lord Brittan of

    Spennithorne QC, DL

    Wim Dik LouiseFresco

    Ann Fudge CharlesGolden

    Byron Grote

    NarayanaMurthy

    HixoniaNyasulu

    Kees Storm Jeroen vander Veer

    Paul Walsh

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