Fub in preneru-20120419-xarxessocialsv2
41
Xerrada “Les xarxes socials i la seva aplicació” Institut Miquel Bosch i Jover Artés, 19-04-12 Ramon Costa. Professor Associat. FUB. www.fub.edu. [email protected] Dynamic Partner & Co-founder. inPreneur. www.inPreneur.com. [email protected]
description
Presentació de Ramon Costa, el 19 d'abril de 2012, a l'Institut Miquel Bosch i Jover, d'Artés, sobre Xarxes Socials
Transcript of Fub in preneru-20120419-xarxessocialsv2
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Ramon Costa Professor Associat FUB wwwfubedu rcostafubedu
Dynamic Partner amp Co-founder inPreneur wwwinPreneurcom Ramoninpreneurcom
Ramon Costa i Pujol
Diplomat en Direccioacute General per EADA i Enginyer en Informagravetica i Magravester en
Pedagogia per la UPC
Business Productivity Advisor amp Project Director del Centre drsquoInnovacioacute en
Productivitat de Microsoft i Dynamic Partner amp Co-founder drsquoinPreneur
Docent universitari a la UAB (FUB ndash Manresa i EUG ndash Sant Cugat del Vallegraves) i
Professor associat drsquoEADA
wwwfubedu
Twitter FUBUniversitat
Facebook FUBUniversitat
wwwramoncostanet
Twitter ramoncosta
LinkedIn ramoncosta
Facebook (paacutegina) pgpsi
Slideshare rcosta
Youtube pgpsi
wwwactioningorganizationscom
httpwwwslidesharenetrcostabutlleti12-lsientrevista-ramoncostafrom=embed
httpwwwyoutubecompgpsipf15sIFYPQjYhv8
Foment del Treball Barcelona 9 de nov de 2011
httpwwwyoutubecomwatchv=ikIwvc4tzoQ
httpwwwpgpsicom201104how-much-
content-is-generated-every-dayhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwpgpsicom201101histor
y-of-social-networkinghtml
httpwwwpgpsicom201105social-media-map-for-social-mediahtml
bull Objectiu
bull Empresa Organitzacioacute
bull Clients Comunitat Usuaris
bull Zona geogragravefica
bull Productes
bull hellip
bull Escolta activa
bull Eines i aplicacions
bull Microblogging
+ Blogs corporatius
+ Canals (Youtube Flickr Slideshare hellip)
+ Xarxes socials
+ Subscripcions RSS
bull iquestResponsables
bull Generalistes facebook tuenti myspace livehellip
bull Plataformes de blogs wordpress bloggerhellip
bull Microblogging twitter picoteohellip
bull Profesionals generalistes linkedin xing viadeohellip
bull Empresarials grera wopredhellip
bull Sectorials
bull Patabravacom
bull Traditori
bull RedTICOS
bull Chil
bull MyOra
bull Moterus
bull Biznik Cofoundr Entrepreneur Connect Focus PartnerUphellip
bull Geolocalitzacioacute foursquare josocaqui hellip
bull Comparticioacute de continguts
bull Video youtube
bull Materials docs slideshare
bull Fotos Flickr Picasa
bull Marcadors socials delicious diigo
httpwwwrrhhsocialmediacominfografias-del-uso-de-las-redes-sociales-por-paises-y-por-edades (oct 2010)
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
Ramon Costa i Pujol
Diplomat en Direccioacute General per EADA i Enginyer en Informagravetica i Magravester en
Pedagogia per la UPC
Business Productivity Advisor amp Project Director del Centre drsquoInnovacioacute en
Productivitat de Microsoft i Dynamic Partner amp Co-founder drsquoinPreneur
Docent universitari a la UAB (FUB ndash Manresa i EUG ndash Sant Cugat del Vallegraves) i
Professor associat drsquoEADA
wwwfubedu
Twitter FUBUniversitat
Facebook FUBUniversitat
wwwramoncostanet
Twitter ramoncosta
LinkedIn ramoncosta
Facebook (paacutegina) pgpsi
Slideshare rcosta
Youtube pgpsi
wwwactioningorganizationscom
httpwwwslidesharenetrcostabutlleti12-lsientrevista-ramoncostafrom=embed
httpwwwyoutubecompgpsipf15sIFYPQjYhv8
Foment del Treball Barcelona 9 de nov de 2011
httpwwwyoutubecomwatchv=ikIwvc4tzoQ
httpwwwpgpsicom201104how-much-
content-is-generated-every-dayhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwpgpsicom201101histor
y-of-social-networkinghtml
httpwwwpgpsicom201105social-media-map-for-social-mediahtml
bull Objectiu
bull Empresa Organitzacioacute
bull Clients Comunitat Usuaris
bull Zona geogragravefica
bull Productes
bull hellip
bull Escolta activa
bull Eines i aplicacions
bull Microblogging
+ Blogs corporatius
+ Canals (Youtube Flickr Slideshare hellip)
+ Xarxes socials
+ Subscripcions RSS
bull iquestResponsables
bull Generalistes facebook tuenti myspace livehellip
bull Plataformes de blogs wordpress bloggerhellip
bull Microblogging twitter picoteohellip
bull Profesionals generalistes linkedin xing viadeohellip
bull Empresarials grera wopredhellip
bull Sectorials
bull Patabravacom
bull Traditori
bull RedTICOS
bull Chil
bull MyOra
bull Moterus
bull Biznik Cofoundr Entrepreneur Connect Focus PartnerUphellip
bull Geolocalitzacioacute foursquare josocaqui hellip
bull Comparticioacute de continguts
bull Video youtube
bull Materials docs slideshare
bull Fotos Flickr Picasa
bull Marcadors socials delicious diigo
httpwwwrrhhsocialmediacominfografias-del-uso-de-las-redes-sociales-por-paises-y-por-edades (oct 2010)
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
httpwwwslidesharenetrcostabutlleti12-lsientrevista-ramoncostafrom=embed
httpwwwyoutubecompgpsipf15sIFYPQjYhv8
Foment del Treball Barcelona 9 de nov de 2011
httpwwwyoutubecomwatchv=ikIwvc4tzoQ
httpwwwpgpsicom201104how-much-
content-is-generated-every-dayhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwpgpsicom201101histor
y-of-social-networkinghtml
httpwwwpgpsicom201105social-media-map-for-social-mediahtml
bull Objectiu
bull Empresa Organitzacioacute
bull Clients Comunitat Usuaris
bull Zona geogragravefica
bull Productes
bull hellip
bull Escolta activa
bull Eines i aplicacions
bull Microblogging
+ Blogs corporatius
+ Canals (Youtube Flickr Slideshare hellip)
+ Xarxes socials
+ Subscripcions RSS
bull iquestResponsables
bull Generalistes facebook tuenti myspace livehellip
bull Plataformes de blogs wordpress bloggerhellip
bull Microblogging twitter picoteohellip
bull Profesionals generalistes linkedin xing viadeohellip
bull Empresarials grera wopredhellip
bull Sectorials
bull Patabravacom
bull Traditori
bull RedTICOS
bull Chil
bull MyOra
bull Moterus
bull Biznik Cofoundr Entrepreneur Connect Focus PartnerUphellip
bull Geolocalitzacioacute foursquare josocaqui hellip
bull Comparticioacute de continguts
bull Video youtube
bull Materials docs slideshare
bull Fotos Flickr Picasa
bull Marcadors socials delicious diigo
httpwwwrrhhsocialmediacominfografias-del-uso-de-las-redes-sociales-por-paises-y-por-edades (oct 2010)
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
httpwwwyoutubecompgpsipf15sIFYPQjYhv8
Foment del Treball Barcelona 9 de nov de 2011
httpwwwyoutubecomwatchv=ikIwvc4tzoQ
httpwwwpgpsicom201104how-much-
content-is-generated-every-dayhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwpgpsicom201101histor
y-of-social-networkinghtml
httpwwwpgpsicom201105social-media-map-for-social-mediahtml
bull Objectiu
bull Empresa Organitzacioacute
bull Clients Comunitat Usuaris
bull Zona geogragravefica
bull Productes
bull hellip
bull Escolta activa
bull Eines i aplicacions
bull Microblogging
+ Blogs corporatius
+ Canals (Youtube Flickr Slideshare hellip)
+ Xarxes socials
+ Subscripcions RSS
bull iquestResponsables
bull Generalistes facebook tuenti myspace livehellip
bull Plataformes de blogs wordpress bloggerhellip
bull Microblogging twitter picoteohellip
bull Profesionals generalistes linkedin xing viadeohellip
bull Empresarials grera wopredhellip
bull Sectorials
bull Patabravacom
bull Traditori
bull RedTICOS
bull Chil
bull MyOra
bull Moterus
bull Biznik Cofoundr Entrepreneur Connect Focus PartnerUphellip
bull Geolocalitzacioacute foursquare josocaqui hellip
bull Comparticioacute de continguts
bull Video youtube
bull Materials docs slideshare
bull Fotos Flickr Picasa
bull Marcadors socials delicious diigo
httpwwwrrhhsocialmediacominfografias-del-uso-de-las-redes-sociales-por-paises-y-por-edades (oct 2010)
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
httpwwwyoutubecomwatchv=ikIwvc4tzoQ
httpwwwpgpsicom201104how-much-
content-is-generated-every-dayhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwpgpsicom201101histor
y-of-social-networkinghtml
httpwwwpgpsicom201105social-media-map-for-social-mediahtml
bull Objectiu
bull Empresa Organitzacioacute
bull Clients Comunitat Usuaris
bull Zona geogragravefica
bull Productes
bull hellip
bull Escolta activa
bull Eines i aplicacions
bull Microblogging
+ Blogs corporatius
+ Canals (Youtube Flickr Slideshare hellip)
+ Xarxes socials
+ Subscripcions RSS
bull iquestResponsables
bull Generalistes facebook tuenti myspace livehellip
bull Plataformes de blogs wordpress bloggerhellip
bull Microblogging twitter picoteohellip
bull Profesionals generalistes linkedin xing viadeohellip
bull Empresarials grera wopredhellip
bull Sectorials
bull Patabravacom
bull Traditori
bull RedTICOS
bull Chil
bull MyOra
bull Moterus
bull Biznik Cofoundr Entrepreneur Connect Focus PartnerUphellip
bull Geolocalitzacioacute foursquare josocaqui hellip
bull Comparticioacute de continguts
bull Video youtube
bull Materials docs slideshare
bull Fotos Flickr Picasa
bull Marcadors socials delicious diigo
httpwwwrrhhsocialmediacominfografias-del-uso-de-las-redes-sociales-por-paises-y-por-edades (oct 2010)
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201104how-much-
content-is-generated-every-dayhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwpgpsicom201101histor
y-of-social-networkinghtml
httpwwwpgpsicom201105social-media-map-for-social-mediahtml
bull Objectiu
bull Empresa Organitzacioacute
bull Clients Comunitat Usuaris
bull Zona geogragravefica
bull Productes
bull hellip
bull Escolta activa
bull Eines i aplicacions
bull Microblogging
+ Blogs corporatius
+ Canals (Youtube Flickr Slideshare hellip)
+ Xarxes socials
+ Subscripcions RSS
bull iquestResponsables
bull Generalistes facebook tuenti myspace livehellip
bull Plataformes de blogs wordpress bloggerhellip
bull Microblogging twitter picoteohellip
bull Profesionals generalistes linkedin xing viadeohellip
bull Empresarials grera wopredhellip
bull Sectorials
bull Patabravacom
bull Traditori
bull RedTICOS
bull Chil
bull MyOra
bull Moterus
bull Biznik Cofoundr Entrepreneur Connect Focus PartnerUphellip
bull Geolocalitzacioacute foursquare josocaqui hellip
bull Comparticioacute de continguts
bull Video youtube
bull Materials docs slideshare
bull Fotos Flickr Picasa
bull Marcadors socials delicious diigo
httpwwwrrhhsocialmediacominfografias-del-uso-de-las-redes-sociales-por-paises-y-por-edades (oct 2010)
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwpgpsicom201101histor
y-of-social-networkinghtml
httpwwwpgpsicom201105social-media-map-for-social-mediahtml
bull Objectiu
bull Empresa Organitzacioacute
bull Clients Comunitat Usuaris
bull Zona geogragravefica
bull Productes
bull hellip
bull Escolta activa
bull Eines i aplicacions
bull Microblogging
+ Blogs corporatius
+ Canals (Youtube Flickr Slideshare hellip)
+ Xarxes socials
+ Subscripcions RSS
bull iquestResponsables
bull Generalistes facebook tuenti myspace livehellip
bull Plataformes de blogs wordpress bloggerhellip
bull Microblogging twitter picoteohellip
bull Profesionals generalistes linkedin xing viadeohellip
bull Empresarials grera wopredhellip
bull Sectorials
bull Patabravacom
bull Traditori
bull RedTICOS
bull Chil
bull MyOra
bull Moterus
bull Biznik Cofoundr Entrepreneur Connect Focus PartnerUphellip
bull Geolocalitzacioacute foursquare josocaqui hellip
bull Comparticioacute de continguts
bull Video youtube
bull Materials docs slideshare
bull Fotos Flickr Picasa
bull Marcadors socials delicious diigo
httpwwwrrhhsocialmediacominfografias-del-uso-de-las-redes-sociales-por-paises-y-por-edades (oct 2010)
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwpgpsicom201101histor
y-of-social-networkinghtml
httpwwwpgpsicom201105social-media-map-for-social-mediahtml
bull Objectiu
bull Empresa Organitzacioacute
bull Clients Comunitat Usuaris
bull Zona geogragravefica
bull Productes
bull hellip
bull Escolta activa
bull Eines i aplicacions
bull Microblogging
+ Blogs corporatius
+ Canals (Youtube Flickr Slideshare hellip)
+ Xarxes socials
+ Subscripcions RSS
bull iquestResponsables
bull Generalistes facebook tuenti myspace livehellip
bull Plataformes de blogs wordpress bloggerhellip
bull Microblogging twitter picoteohellip
bull Profesionals generalistes linkedin xing viadeohellip
bull Empresarials grera wopredhellip
bull Sectorials
bull Patabravacom
bull Traditori
bull RedTICOS
bull Chil
bull MyOra
bull Moterus
bull Biznik Cofoundr Entrepreneur Connect Focus PartnerUphellip
bull Geolocalitzacioacute foursquare josocaqui hellip
bull Comparticioacute de continguts
bull Video youtube
bull Materials docs slideshare
bull Fotos Flickr Picasa
bull Marcadors socials delicious diigo
httpwwwrrhhsocialmediacominfografias-del-uso-de-las-redes-sociales-por-paises-y-por-edades (oct 2010)
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
httpwwwramoncostanet201109day-in-
digital-life-always-connectedhtml
httpwwwpgpsicom201101histor
y-of-social-networkinghtml
httpwwwpgpsicom201105social-media-map-for-social-mediahtml
bull Objectiu
bull Empresa Organitzacioacute
bull Clients Comunitat Usuaris
bull Zona geogragravefica
bull Productes
bull hellip
bull Escolta activa
bull Eines i aplicacions
bull Microblogging
+ Blogs corporatius
+ Canals (Youtube Flickr Slideshare hellip)
+ Xarxes socials
+ Subscripcions RSS
bull iquestResponsables
bull Generalistes facebook tuenti myspace livehellip
bull Plataformes de blogs wordpress bloggerhellip
bull Microblogging twitter picoteohellip
bull Profesionals generalistes linkedin xing viadeohellip
bull Empresarials grera wopredhellip
bull Sectorials
bull Patabravacom
bull Traditori
bull RedTICOS
bull Chil
bull MyOra
bull Moterus
bull Biznik Cofoundr Entrepreneur Connect Focus PartnerUphellip
bull Geolocalitzacioacute foursquare josocaqui hellip
bull Comparticioacute de continguts
bull Video youtube
bull Materials docs slideshare
bull Fotos Flickr Picasa
bull Marcadors socials delicious diigo
httpwwwrrhhsocialmediacominfografias-del-uso-de-las-redes-sociales-por-paises-y-por-edades (oct 2010)
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201101histor
y-of-social-networkinghtml
httpwwwpgpsicom201105social-media-map-for-social-mediahtml
bull Objectiu
bull Empresa Organitzacioacute
bull Clients Comunitat Usuaris
bull Zona geogragravefica
bull Productes
bull hellip
bull Escolta activa
bull Eines i aplicacions
bull Microblogging
+ Blogs corporatius
+ Canals (Youtube Flickr Slideshare hellip)
+ Xarxes socials
+ Subscripcions RSS
bull iquestResponsables
bull Generalistes facebook tuenti myspace livehellip
bull Plataformes de blogs wordpress bloggerhellip
bull Microblogging twitter picoteohellip
bull Profesionals generalistes linkedin xing viadeohellip
bull Empresarials grera wopredhellip
bull Sectorials
bull Patabravacom
bull Traditori
bull RedTICOS
bull Chil
bull MyOra
bull Moterus
bull Biznik Cofoundr Entrepreneur Connect Focus PartnerUphellip
bull Geolocalitzacioacute foursquare josocaqui hellip
bull Comparticioacute de continguts
bull Video youtube
bull Materials docs slideshare
bull Fotos Flickr Picasa
bull Marcadors socials delicious diigo
httpwwwrrhhsocialmediacominfografias-del-uso-de-las-redes-sociales-por-paises-y-por-edades (oct 2010)
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201105social-media-map-for-social-mediahtml
bull Objectiu
bull Empresa Organitzacioacute
bull Clients Comunitat Usuaris
bull Zona geogragravefica
bull Productes
bull hellip
bull Escolta activa
bull Eines i aplicacions
bull Microblogging
+ Blogs corporatius
+ Canals (Youtube Flickr Slideshare hellip)
+ Xarxes socials
+ Subscripcions RSS
bull iquestResponsables
bull Generalistes facebook tuenti myspace livehellip
bull Plataformes de blogs wordpress bloggerhellip
bull Microblogging twitter picoteohellip
bull Profesionals generalistes linkedin xing viadeohellip
bull Empresarials grera wopredhellip
bull Sectorials
bull Patabravacom
bull Traditori
bull RedTICOS
bull Chil
bull MyOra
bull Moterus
bull Biznik Cofoundr Entrepreneur Connect Focus PartnerUphellip
bull Geolocalitzacioacute foursquare josocaqui hellip
bull Comparticioacute de continguts
bull Video youtube
bull Materials docs slideshare
bull Fotos Flickr Picasa
bull Marcadors socials delicious diigo
httpwwwrrhhsocialmediacominfografias-del-uso-de-las-redes-sociales-por-paises-y-por-edades (oct 2010)
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
bull Objectiu
bull Empresa Organitzacioacute
bull Clients Comunitat Usuaris
bull Zona geogragravefica
bull Productes
bull hellip
bull Escolta activa
bull Eines i aplicacions
bull Microblogging
+ Blogs corporatius
+ Canals (Youtube Flickr Slideshare hellip)
+ Xarxes socials
+ Subscripcions RSS
bull iquestResponsables
bull Generalistes facebook tuenti myspace livehellip
bull Plataformes de blogs wordpress bloggerhellip
bull Microblogging twitter picoteohellip
bull Profesionals generalistes linkedin xing viadeohellip
bull Empresarials grera wopredhellip
bull Sectorials
bull Patabravacom
bull Traditori
bull RedTICOS
bull Chil
bull MyOra
bull Moterus
bull Biznik Cofoundr Entrepreneur Connect Focus PartnerUphellip
bull Geolocalitzacioacute foursquare josocaqui hellip
bull Comparticioacute de continguts
bull Video youtube
bull Materials docs slideshare
bull Fotos Flickr Picasa
bull Marcadors socials delicious diigo
httpwwwrrhhsocialmediacominfografias-del-uso-de-las-redes-sociales-por-paises-y-por-edades (oct 2010)
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
bull Generalistes facebook tuenti myspace livehellip
bull Plataformes de blogs wordpress bloggerhellip
bull Microblogging twitter picoteohellip
bull Profesionals generalistes linkedin xing viadeohellip
bull Empresarials grera wopredhellip
bull Sectorials
bull Patabravacom
bull Traditori
bull RedTICOS
bull Chil
bull MyOra
bull Moterus
bull Biznik Cofoundr Entrepreneur Connect Focus PartnerUphellip
bull Geolocalitzacioacute foursquare josocaqui hellip
bull Comparticioacute de continguts
bull Video youtube
bull Materials docs slideshare
bull Fotos Flickr Picasa
bull Marcadors socials delicious diigo
httpwwwrrhhsocialmediacominfografias-del-uso-de-las-redes-sociales-por-paises-y-por-edades (oct 2010)
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
httpwwwrrhhsocialmediacominfografias-del-uso-de-las-redes-sociales-por-paises-y-por-edades (oct 2010)
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
httpwwwslidesharenetstevenvanbelleghemsocial-networks-around-the-world-2010
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201103vision-of-social-networks-in-spainhtml
Gestioacute de reputacioacute digital Comunicacioacute corporativa Comunicacioacute de
productesesdeveniments Visibilitat Prevencioacute de crisis Atencioacute al client
Gestioacute de Coneixement Comunicacioacute Interna Captacioacute talent
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201101toda-communication-levelshtml
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
bull hellip canals de comunicacioacute amb lrsquoentorn (empreses
universitats centres tecnologravegics administracioacutehellip comunitathellip)
bull hellip eines per a conegraveixer el nostre mercat i clientshellip
bull hellip reforccedilar la nostra presegravencia a Internet i crear prestigi i
marcahellip
bull hellip compartir materials promocionals i informacioacute de
producte (fitxes de producteserveis viacutedeoshellip)
bull hellip crear comunitats de pragravectiques i drsquointeregraves al voltant de
temes drsquointeregraves i coneixements de la nostra companyiahellip
bull hellip blogs i espais 20 per a la disseminacioacute de projectes i
transferegravencia de coneixementshellip
bull hellip participacioacute en comunitats de tercershellip
bull hellip comprar vendre (ofertar demandar)hellip
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
Blogs httpwwwyoutubecomwatchv=NN2I1pWXjXI
Twitter httpwwwyoutubecomwatchv=ddO9idmax0o
RSS httpwwwyoutubecomwatchv=0klgLsSxGsU
Xarxes Socials httpwwwyoutubecomwatchv=6a_KF7TYKVc
Wikis httpwwwyoutubecomwatchv=-dnL00TdmLY
Social bookmarking httpwwwyoutubecompgpsipf2bl_fx2nYmrU
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201104humor-twitter-20-years-agohtml
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
Number 1 Special Offers
Number 2 Ordering
Number 3 Word of Mouth Marketing
Number 4 Conversation Marketing
Number 5 Customer Service
Number 6 Focus Groups
Number 7 Direct Sales
Number 8 Business Development
Number 9 Curation
Number 10 Information Networks
Number 11 Dedicated and Branded Channels
Number 12 Mobile and Geo Location Marketing
Number 13 Hosted Conversations
That Generate Traffic and Referrers
Number 14 User-Generated Change
Number 15 Vendor Relationship Management
Number 16 Ideation
Number 17 Employee Recruitment
Number 18 Events
Number 19 Research and Intelligence
Number 20 Fund Raising
Number 21 Words of Wisdom
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
Foment del Treball Barcelona 9 de nov de 2011
httpwwwpgpsicom201008making-friends-in-social-mediahtml
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
bull httpwwwfacebookcomMUNICHSports
bull httpwwwfacebookcomelmonarac1
bull httpwwwfacebookcomprivaliaes
bull httpwwwfacebookcomHotelCondesBarcelona
bull httpwwwfacebookcomelogia
bull httpwwwfacebookcompagesSITA-MURT-48492152910
bull httpwwwfacebookcompagesTaxis-
igualada10150118048545717
bull httpwwwfacebookcomVideojocsIgualada
bull httpwwwfacebookcompagesAntoni-Bassas-i-
Onieva177414918177
bull httpwwwfacebookcomnespresso
bull httpwwwfacebookcomMICProductivity
bull httpwwwfacebookcomSony
bull httpswwwfacebookcompsicocanvalencia
bull httpwwwfacebookcomgroupphpgid=106111435594
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
bull ldquoLa revolucioacuten de los blogsrdquo
Joseacute Luiacutes Orihuela bull ldquoManual de uso del blog en la empresardquo
Alberto Ortiz de Zaacuterate Tercero Infonomiacutea
bull ldquoLos blogs en la comunicacioacuten empresarial en Espantildeardquo
BPMO
bull ldquoBlogs La conversacioacuten en Internet que estaacute revolucionando medios empresas y ciudadanosrdquo
ESIC bull ldquoWeb 20 y Empresa Manual de aplicacioacuten en entornos colaborativosrdquo
Grupo BPMO bull ldquoThe ROI of Bloggingrdquo
Forrester Research
bull ldquoLos blogs corporativos una opcioacuten no una obligacioacutenrdquo
ebCenter IESE + PWC
bull ldquoHerramientas de Comunicacioacuten Web 20 en la Direccioacuten de Proyectosrdquo XIII
Congreso de Ingenieriacutea de Organizacioacuten
Costa-i-Pujol R Sallan J amp Fernandez V
bull iProductividad Las TIC para incrementar el rendimiento de las personas Costa-
i-Pujol R Vilalta ACC1O httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
bull Social Media for Project Managerslaquo
Harrin E Project Management Institute
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
bull Anaacutelisis de Redes Sociales el poder de la influencia
Joseacute Luiacutes Floacuterez Ediciones Deusto Ref nordm 3131
bull Guiacutea praacutectica hacia las redes sociales
Rob Cross Jeanne Liedtka y Leigh Weiss
bull Twitter Facebook and beyond how to manage your companyrsquos online
presence
Katheryn Hawkins May 2009 OfficePro
bull Different resources and articles
httpwwwdiigocomuserramoncostaSocialNetworkstype=all
bull Social software for business performance Deloitte httpwwwdeloitteesdocsNORESTEcmbcn04abril11Social20software20for20business20perform
ancepdf
bull The rise of the networked enterprise Web 20 finds its payday
McKinseyampCompany httpswwwmckinseyquarterlycomPDFDownloadaspxar=2716
bull 21 Tips for Using Twitter and Facebook for Business Brian Solis httpwwwbriansoliscom20100521-tips-for-using-twitter-for-business
bull In Pictures 21 Top Twitter Tips Forbes httpwwwforbescom20090731top-twitter-tips-entrepreneurs-technology-
twitter_slide_2htmlthisspeed=25000
bull Estudio uso de facebook por parte de las empresas espantildeolas Adigital httpwwwadigitalorgdetalle_contenidohtmlver_id=23549
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
httpwwwslidesharenetrcostaacc1-o-guiaiproductivitatnov2010
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
Xerrada
ldquoLes xarxes socials i la seva aplicacioacuterdquo
Institut Miquel Bosch i Jover
Arteacutes 19-04-12
Gragravecies
Foment del Treball Barcelona 9 de nov de 2011
![“IN-JUSTICIA [IN]FINITA.](https://static.fdocumento.com/doc/165x107/618a7b3483e3fd1c4e02a527/in-justicia-infinita.jpg)
